[GNC] Confused Entering A Refund To Credit Card Account

Jack Frillman jcf_m_lists at me.com
Tue Mar 30 15:16:17 EDT 2021


In the world I worked in before retiring there can be different kinds of 
errors and they are often handled differently. That may not apply in 
accounting but it's my old habits and instincts kicking in.
So, I don't consider a refund an error but a kind normal transaction.  
An error has a completely different meaning to me.


On 3/30/21 2:04 PM, David Carlson wrote:
> Is one kind of error different from others?
>
> On Tue, Mar 30, 2021 at 12:08 PM Jack Frillman via gnucash-user 
> <gnucash-user at gnucash.org <mailto:gnucash-user at gnucash.org>> wrote:
>
>     I never considered that option since the GNUCash documentation
>     describes
>     it for correcting errors.
>
>     On 3/30/21 12:49 PM, Robin Chattopadhyay wrote:
>     > There’s another, even easier IMO, option to select the Reverse
>     Transaction
>     > option. That will duplicate the transaction and flip the amounts
>     at the
>     > same time.
>     >
>     > Robin
>     >
>     > On Tue, Mar 30, 2021 at 10:57 AM Cam Ellison <cam at ellisonet.ca
>     <mailto:cam at ellisonet.ca>> wrote:
>     >
>     >> On 2021-03-30 8:43 a.m., Jack Frillman via gnucash-user wrote:
>     >>> I'm trying to enter a refund split transaction to a credit card
>     >>> account and every time I do I get an Imbalance-USD amount.
>     (see screen
>     >>> shots below)
>     >>> Why is this happening?
>     >>
>     >> Screenshots don't work.
>     >>
>     >> Easiest way for me to do the reversal is to duplicate the
>     transaction
>     >> and then cut-and-paste each amount from one side of the
>     register to the
>     >> other. Don't use <Enter>. If you use arrow keys or <Tab> to
>     move between
>     >> fields nothing will change, but the imbalance will show at the
>     bottom -
>     >> with no account assigned.
>     >>
>     >> HTH
>     >>
>     >> Cam
>     >>
>     >>
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> David Carlson

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