[GNC] "Gnucash.exe has stopped working"

[Francesco Castoro]

Hi Alan,

I am using version 2.4.15 (because of layout of printing) on OS
Windows 7 professional. I tried to install a recent version, but the
problem is not solved.

Thanks a lot!


2021-09-19 19:57 GMT+03:00, Alan A Holmes <gnucash at alanaholmes.me.uk>:
> Hi Francesco,
>
> What version of GnuCash are you running and on what OS?
>
> This may allow someone to help you.
>
>
> Alan A Holmes
>
> -----Original Message-----
> From: gnucash-user
> <gnucash-user-bounces+gnucash=alanaholmes.me.uk at gnucash.org> On Behalf Of
> Francesco Castoro
> Sent: 19 September 2021 16:30
> To: gnucash-user at gnucash.org
> Subject: [GNC] "Gnucash.exe has stopped working"
>
> Greetings to you all!
>
> I am facing a problem with closing and opening of the program. If I try to
> close the "Cash" ledger, the program crashes and shows the message
> "gnucash.exe has stopped working".
>
> I found, once closed, that the LCK file is not deleted and consequently I
> have to force the re-opening.
>
> Attempting to uninstall and reinstall the program did not succeed to repair
> the fault.
>
> Thanks for your attention and best regards, Francesco
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