[GNC] can't create a transaction report

[ph hermes]

hi david.... you know i'm no techie. i don't know where to find machine
specs. i'll try to find the tracefile but i'm sure i won't understand it.

thank you so much.    - ph

~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:
writer ~:~ photographer ~:~ book designer
resident manager
paulahendricks.com


On Wed, Nov 30, 2022 at 11:28 AM David H <hellvee at gmail.com> wrote:

> So just to be clear, you're running on an M1/M2 Mac - perhaps provide
> machine specs ?  Anything meaningful in the trace file -
> https://wiki.gnucash.org/wiki/Tracefile ???
>
> Cheers David H.
>
>
> On Thu, 1 Dec 2022 at 01:56, ph hermes <phsfca.hermes at gmail.com> wrote:
>
>> yes. dragged into applications. yes started from there and from dock. i
>> even added date to app file name so i could be sure i was using the latest
>> one.
>>
>> today, i started with my file and opened it from there. today i could
>> create a report, but when i went to look at it, i couldn't scroll and when
>> i tried to print it flipped me back to the options page.
>>
>> nothing else seems off on my mac, which is new this year.
>>
>> does it make any sense to simply start download again?
>>
>> thanks everyone.
>>
>> ~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:
>> writer ~:~ photographer ~:~ book designer
>> resident manager
>> paulahendricks.com
>>
>>
>> On Mon, Nov 28, 2022 at 10:36 AM Adrien Monteleone <
>> adrien.monteleone at lusfiber.net> wrote:
>>
>> > That's normal.
>> >
>> > You are 'installing' it, correct?
>> >
>> > That is, opening the .dmg you downloaded, then dragging and dropping the
>> > GnuCash icon to your /Applications folder, then running it from
>> > /Applications or via Launchpad or your Dock. (you will likely have to
>> > open it twice, the first time is just to tell Gatekeeper the app is
>> > safe, after that it should take only one-click to launch)
>> >
>> > Since you were already using GnuCash on your Mac, I could guess you did
>> > so, but it doesn't hurt to ask and verify.
>> >
>> > Some people report weird things when trying to run it from within the
>> .dmg
>> >
>> > Regards,
>> > Adrien
>> >
>> > On 11/28/22 10:04 AM, ph hermes wrote:
>> > > yes...
>> > >
>> > > version installed: Version: 4.12
>> > > Build ID: 4.12+(2022-09-24)
>> > >
>> > > downloaded from sourceforge (via gnucash.org)
>> > >
>> > > when i opened the new downloaded gnucash file it opened up my saved
>> file
>> > > immediately. is that normal? should i have had to go find the current
>> > file?
>> >
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