[GNC] can't create a transaction report

[Adrien Monteleone]

Sometimes Check & Repair can take a while, some folks have reported an 
hour or more in rare cases. It has always been a second or two for me.

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Usually when apps close unexpectedly like that, your Mac will generate a 
Crash Report and show it on screen. (and give you the option to relaunch 
the app or give up)

Does this not happen?

If not, after such a crash, you can open Console.app and try to see if 
there are any Crash Reports for GnuCash.

If you find one (or more most likely) then open a bug report at 
bugs.gnucash.org describing the issue in as much detail as possible. 
(specific steps to reproduce the crash) Then attach the latest Crash 
Report to the bug report. One of the developers will see it and 
investigate the cause. No guarantees on how soon they'll do so, or how 
fast they can fix it, but I've been very impressed with their response 
in the past. The aren't fond of bugs. They like crashes even less.

Attaching the TraceFile might help too, as well as copy/pasting or 
attaching any output you get when running from the Terminal.app

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And yes, Terminal is an app like a DOS screen. You can find it in 
Launchpad as Terminal.app.

Instructions for running GnuCash from the terminal can be found on the 
GnuCash wiki, as are instructions for finding the TraceFile.

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Since you reported that it was working in one version, but you had 
problems after the update/move, be sure to note the respective versions 
and what MacOS version you were running with each.

Regards,
Adrien

On 12/1/22 7:37 PM, ph hermes wrote:
> i don't know where the terminal is or how to use it. i'm assuming it's
> something like the old dos screen. i'll look that up.
> 
> i clicked on check + repair all, and it blinked off and i have no idea if
> it's doing anything. i've clicked on it twice now. i'll try to get a
> tracefile.
> 
> i tried some other reports. if i just selected a report and left date as
> this year it created the report and once up i could scroll. once i selected
> the style (ie footer, technicolor) it wouldn't scroll and even when i
> clicked back to default it wouldn't scroll. and when i clicked the little x
> in the tab it closed down the program. tried this with several reports.