[GNC] Unable to download on new computer

David Cousens davidcousens49 at gmail.com
Mon Dec 12 15:59:58 EST 2022


Orith

Something that may save you a bit of work. It will depend upon what failed on
your old computer. If it was not a hard disk failure, it may be possible to
mount the hard drive from your old computer on your new computer. A computer
repair service can help you remove and test the old hard drive if you do not
know how to do this. They may even be able to just copy the data files (you will
likely have more than just your GnuCash file you want to recover) to a USB stick
so you can transfer it to the new computer.

Most good computer retailers will have a kit which can power a hard drive from
mains AC and provide a USB interface you can use to connect to your new
computer(In Australia AU$40-80), particularly if it is a laptop. I have one of
these which will work with almost all types of drive for testing hard drives) If
your new computer is a dektop and has a spare mount position for a hard disk,
you might be able to just plug it in. Take your old hard drive to the computer
store so they can give you the right kit for your hard drive. 

Your new computer should then be able mount the old hard drive when you plug it
in powered up, and you can navigate to it in Explorer, copy the old data file
from the old hard disk to your new computer's hard disk. Then use File->Open to
open the copy on the new computer's disk and you should be operational.

If the hard drive failed, then it is unlikely the data can be recovered although
there are services which can do this in some circumstances. Always make backups
to another computer, cloud storage or offsite storage in future to avoid this

David Cousens

On Mon, 2022-12-12 at 17:32 +0200, Orith wrote:
> Thanks. OrithC
> 
> On Mon, Dec 12, 2022, 5:30 PM Maf. King <maf at chilwell.net> wrote:
> 
> > On Monday, 12 December 2022 15:25:11 GMT Orith wrote:
> > > Thanks for the advice!
> > > Old computer is burned. Dead. I am unable to copy anything.  Thanks
> > Derek.
> > > 
> > 
> > From that, Orith, I assume you also lost all your backups and can't
> > restore
> > your datafile from one of those.... even one a few weeks old?
> > 
> > File -> New File and a lot of data-entry may well be your only choice then.
> > 
> > sorry.
> > Maf.
> > 
> > 
> > 
> > 
> > 
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