[GNC] Entry Point Not Found error

[Gyle McCollam]

Kari,
Do you use GnuCash standard file (XML) or do you use a DB program.  When you do a file open it defaults to file which is XML.  If you used a DB, after you did a File/Open, you would have the change the "Data Format" at the top middle of the "Open" dialogue.  I have never used a DB, so this may be totally off the mark.


Thank You,
Gyle McCollam

Gyle McCollam

609.680.2326                     Mobile

gmccollam at live.com<mailto:gmccollam at gyleshomes.com>           email

________________________________
From: Kari E <kari.elliott.au at gmail.com>
Sent: Sunday, June 12, 2022 2:25 PM
To: Gyle McCollam <gmccollam at live.com>
Cc: gnucash-user at gnucash.org <gnucash-user at gnucash.org>
Subject: Re: [GNC] Entry Point Not Found error

Still struggling, but making progress!  So I uninstalled gnucash 4.10, rebooted, and reinstalled from a new download.  Now the app starts and seems to run correctly (I think I may have gotten a corrupted install file via download).  But when I run the app and choose FILE, OPEN and point it at my backed up file June2022.gnucash.gcm I get an error "no suitable backend was found for  D:\Documents\gnucash\books\June2022.gnucash.gcm"  I know this file is good, as it works with older versions of Gnucash on a W7 PC.  So I suspect it is a problem with using the new version app against an old version file.

The word "backend" is only found once in the gnucash help, so I am at a loss as to what to do next.  I have tried to import, but there doesnt seem to be any import function from older versions.  Any help would be greatly appreciated.

On Sat, Jun 11, 2022 at 9:50 PM Gyle McCollam <gmccollam at live.com<mailto:gmccollam at live.com>> wrote:
Kari,
You say you upgraded from an "ancient" version.  I have seen recommendations that users upgrade in steps , not a wholesale upgrade.  I would try uninstalling, then install the next major level, say 3.0.  Try that and if it lets you in, run "Actions/Check & Repair/Check & Repair All".  Then upgrade to  v4.0 and repeat.  Once this is working, then upgrade to 4.1.  Good Luck!


Thank You,
Gyle McCollam

Gyle McCollam

609.680.2326                     Mobile

gmccollam at live.com<mailto:gmccollam at gyleshomes.com>           email

________________________________
From: gnucash-user <gnucash-user-bounces+gylemc=gmail.com at gnucash.org<mailto:gmail.com at gnucash.org>> on behalf of Kari E <kari.elliott.au at gmail.com<mailto:kari.elliott.au at gmail.com>>
Sent: Saturday, June 11, 2022 9:48 AM
To: gnucash-user at gnucash.org<mailto:gnucash-user at gnucash.org> <gnucash-user at gnucash.org<mailto:gnucash-user at gnucash.org>>
Subject: [GNC] Entry Point Not Found error

64 bit Windows 10 Home, I have been running ancient version of Gnucash, and
I updated to latest version, and when I attempt to run the app or double
click on the gnucash book, I get:

"The procedure entry point inflateValidate could not be located in the
dynamic link library D:\program Files\gnucash\bin\libpng16-16.dll"

Search brings me an unhelpful post from 5 years ago (
https://lists.gnucash.org/pipermail/gnucash-user/2018-June/077629.html )
but nothing else.  How do I get gnucash running again?

Kari Elliott
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