[GNC] Entry Point Not Found error

[Kari E]

 Still struggling, but making progress!  So I uninstalled gnucash 4.10,
rebooted, and reinstalled from a new download.  Now the app starts and
seems to run correctly (I think I may have gotten a corrupted install file
via download).  But when I run the app and choose FILE, OPEN and point it
at my backed up file June2022.gnucash.gcm I get an error "no suitable
backend was found for  D:\Documents\gnucash\books\June2022.gnucash.gcm"  I
know this file is good, as it works with older versions of Gnucash on a W7
PC.  So I suspect it is a problem with using the new version app against an
old version file.

The word "backend" is only found once in the gnucash help, so I am at a
loss as to what to do next.  I have tried to import, but there doesnt seem
to be any import function from older versions.  Any help would be greatly
appreciated.

On Sat, Jun 11, 2022 at 9:50 PM Gyle McCollam <gmccollam at live.com> wrote:

> Kari,
> You say you upgraded from an "ancient" version.  I have seen
> recommendations that users upgrade in steps , not a wholesale upgrade.  I
> would try uninstalling, then install the next major level, say 3.0.  Try
> that and if it lets you in, run "Actions/Check & Repair/Check & Repair
> All".  Then upgrade to  v4.0 and repeat.  Once this is working, then
> upgrade to 4.1.  Good Luck!
>
> Thank You,
> *Gyle McCollam*
>
> Gyle McCollam
>
> 609.680.2326                     Mobile
>
> gmccollam at live.com <gmccollam at gyleshomes.com>           email
> ------------------------------
> *From:* gnucash-user <gnucash-user-bounces+gylemc=gmail.com at gnucash.org>
> on behalf of Kari E <kari.elliott.au at gmail.com>
> *Sent:* Saturday, June 11, 2022 9:48 AM
> *To:* gnucash-user at gnucash.org <gnucash-user at gnucash.org>
> *Subject:* [GNC] Entry Point Not Found error
>
> 64 bit Windows 10 Home, I have been running ancient version of Gnucash, and
> I updated to latest version, and when I attempt to run the app or double
> click on the gnucash book, I get:
>
> "The procedure entry point inflateValidate could not be located in the
> dynamic link library D:\program Files\gnucash\bin\libpng16-16.dll"
>
> Search brings me an unhelpful post from 5 years ago (
> https://lists.gnucash.org/pipermail/gnucash-user/2018-June/077629.html )
> but nothing else.  How do I get gnucash running again?
>
> Kari Elliott
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