[GNC] GnuCash 4.10

Gyle McCollam gmccollam at live.com
Sun May 8 10:37:23 EDT 2022


Richard,
When you tried to update, did it tell you, you had to remove the old installation of GnuCash?  I know it does that before installing the new version.  Maybe there was an issue with the uninstall.  I woould make sure you have a backup, then try uninstalling the old version manually.  After that try installing again.  This time there should be no uninstall attempted by GnuCash and maybe it will install correctly.  There is no logical reason why it shouldn't work on Windows 11, as I said I have been using it since 4.10 came out.


Thank You,
Gyle McCollam

Gyle McCollam

609.680.2326                     Mobile

gmccollam at live.com<mailto:gmccollam at gyleshomes.com>           email

________________________________
From: Richard Clarkson <rtclarkson at btinternet.com>
Sent: Sunday, May 8, 2022 10:18 AM
To: 'Gyle McCollam' <gmccollam at live.com>
Subject: RE: [GNC] GnuCash 4.10


Thanks Gyle!



The exe file won’t open.



Will maybe have to start from scratch or wait for the next update.



Richard



From: Gyle McCollam <gmccollam at live.com>
Sent: 08 May 2022 15:04
To: Richard Clarkson <rtclarkson at btinternet.com>
Subject: Re: [GNC] GnuCash 4.10



Richard,

Sorry to hear you are having problems.  I have been using 4.10 on Windows 11 with no issues.  Is it not able to find your GnuCash file or is it not working at all.  If it is the former, use file open and explore to find your GnuCash file.  If it is the latter, I can't help you.



Thank You,
Gyle McCollam

Gyle McCollam

609.680.2326                     Mobile

gmccollam at live.com<mailto:gmccollam at gyleshomes.com>           email

________________________________

From: gnucash-user <gnucash-user-bounces+gylemc=gmail.com at gnucash.org<mailto:gnucash-user-bounces+gylemc=gmail.com at gnucash.org>> on behalf of Richard Clarkson via gnucash-user <gnucash-user at gnucash.org<mailto:gnucash-user at gnucash.org>>
Sent: Sunday, May 8, 2022 9:40 AM
To: gnucash-user at gnucash.org<mailto:gnucash-user at gnucash.org> <gnucash-user at gnucash.org<mailto:gnucash-user at gnucash.org>>
Subject: [GNC] GnuCash 4.10



Have just updated from previous version to GnuCash 4.10 on Windows 11.



GnuCash now refuses to open (have tried from PowerShell too). I have tried
reinstalling but no change.



Any idea how I can rectify this issue?

Many thanks



Richard

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