[GNC] Question - Applying Credit notes to an outstanding invoice

Adrien Monteleone adrien.monteleone at lusfiber.net
Thu Sep 1 14:46:53 EDT 2022


Menu: Business > Customer > Process Payment

Look up the customer
Select both the desired credit note and the desired invoice

Set the other appropriate info, but unless also taking another form of 
payment leave the payment field unchanged.

The credit note will be used to partially/fully offset the invoice which 
will show up as a 'payment' in the Customer Report.

Regards,
Adrien

On 9/1/22 9:39 AM, Nora wrote:
> I'm not sure how to apply a client's credit note to pay for another invoice
> of the same client.




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