[GNC] Finance quote does not update price [was: Re: Stock assist does not post transaction, Finance quote does not update price]

[Jim DeLaHunt]

Paras:

On 2023-08-02 22:28, Paras Desai wrote:
> I am from India.

Welcome to GnuCash! I hope you will find answers among the helpful 
volunteers and fellow users on this list.

> This is my second attempt to post the issue but without any reply.
>
> Will any one pay attention and try to help me , or I have to give up!
I saw your earlier message, but it had an empty Subject: line. It is 
always good in email lists to put in a meaningful Subject: line. It is 
also good to limit yourself to one question or subject per email thread. 
I changed the Subject: line to deal with just one of your questions. I 
suggest that you re-send your message about the other topic under its 
own Subject: line, so it makes its own discussion thread.

> When i try to post stock purchase transaction, even though i finish without error, the transaction does not get posted.
>
> It appears the stock assist features has more of cosmetic value than functional.
I am not going to attempt to answer this. I suggest you start a separate 
thread with this topic.
> Since 26th the finance quote does not update price. When I press get quote button, program runs without error but fails to update quote.

Let's investigate this a little.

Firstly, could you please give some more detail?  For what securities 
are you looking up prices?  It matters a lot whether it is, say, a US 
company's stock vs a Japanese government bond.

Secondly, what source have you told GnuCash to contact for your price 
data? There has been a lot of list discussion recently about one source 
ending its free service, and another being ambiguous for some securities.

Thirdly, what version of GnuCash are you using, and what OS and version 
is your computer using?

Have you read the information at 
<https://wiki.gnucash.org/wiki/Online_Quotes>? Particularly, try the 
steps in the Troubleshooting section.

I hope this helps you move forward.

Best regards,
     —Jim DeLaHunt, from Canada