[GNC] Gnu cash Version 5.5 error message

R Losey rlosey at gmail.com
Tue Dec 19 00:04:30 EST 2023


Forgive the possibly silly question, but are you sure that the installation
completed successfully? Is that referenced library file in the folder?

On Mon, Dec 18, 2023 at 10:30 PM Paras Desai <DesaiParas at outlook.com> wrote:

> Hello John
>
> Thanks for your revert.
>
> Please find attached the message screenshot.
>
> Hope it helps
>
> Thanks
> Paras
>
> Get Outlook for Android<https://aka.ms/AAb9ysg>
> ________________________________
> From: john <jralls at ceridwen.us>
> Sent: Tuesday, December 19, 2023 9:43:52 AM
> To: Paras Desai <DesaiParas at outlook.com>
> Cc: gnucash-user at gnucash.org <gnucash-user at gnucash.org>
> Subject: Re: [GNC] Gnu cash Version 5.5 error message
>
> Paras,
>
> Sorry, I misinterpreted
>
> I find a message about lock file stating gnu cash instance is already
> running
>
> That's normal after a crash, which prevents GnuCash removing the lock
> file. You can safely click "Open Anyway" in that case.
>
> If you get the entry point error again could you take a screenshot? I
> can't find any references to "xmllOFTPClose" in any of our dependencies nor
> does Google find it.
>
> Regards,
> John Ralls
>
>
>
>
> On Dec 18, 2023, at 17:57, Paras Desai <DesaiParas at outlook.com> wrote:
>
> Hello John.
>
> Thanks for your reply
>
> I did that.
> Even  I restarted the computer.
>
> But the problem persists.
>
> Paras
>
> Get Outlook for Android<https://aka.ms/AAb9ysg>
> ________________________________
> From: john <jralls at ceridwen.us>
> Sent: Monday, December 18, 2023 9:24:14 PM
> To: Paras Desai <DesaiParas at outlook.com>
> Cc: gnucash-user at gnucash.org <gnucash-user at gnucash.org>
> Subject: Re: [GNC] Gnu cash Version 5.5 error message
>
>
>
> > On Dec 17, 2023, at 21:36, Paras Desai <DesaiParas at outlook.com> wrote:
> >
> > Hello sirs
> >
> > I tried to upgrade to latest version.
> >
> >
> > After it uninstalled old version and reinstalled successfully, and when
> I tried to run the following message appeared
> >
> >
> > [X]
> >
> > Gnucash.exe - Entry Point Not Found
> >
> > The procedure entry point xmllOFTPClose cloud not be located in the
> dynamic link library c: program files(x86)gnucash\bin\libxmlsec1.dll
> >
> >
> > When I tried to ignore this message and click ok, I find a message about
> lock file stating gnu cash instance is already running
> >
> > I am on windows 10
>
> Try killing the gnucash instance in Task Manager and restarting GnuCash
> 5.5. I hope that's a leftover from 5.4.
>
> Regards,
> John Ralls
>
>
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-- 
_________________________________
Richard Losey
rlosey at gmail.com
Micah 6:8


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