[GNC] gnucash crashes on vendor or customer searches

[Adrien Monteleone]

On 12/28/23 2:27 PM, Eric Hammond wrote:
> I would very much appreciate if you would show somehow how much of this email you would like included in my replies?

Eric,

Does my quotation amount illustrate the answer? (you can cut out all the 
fluff & boilerplate, just the part you are replying to is fine for context)

Some mail clients have a feature where if you highlight what you want to 
quote and *then* hit reply-all/reply-list, only the highlighted part 
will be quoted. That way, you don't have to delete extraneous material 
before and after.

>> When searching a specific Vendor, gnucash instantly shuts down.
>> The lock is not cleared, but the file is re-openable.

For completeness, the lock is never cleared on a crash. You will always 
get that warning message, but you should still be able to open the file. 
If not, then that is indeed a serious bug. (or maybe two bugs)

Also, read up on the wiki about Tracefiles. You can only obtain one 
*before* you restart GnuCash after a crash. Thus, if you experience a 
crash, step 1 would be to get a Tracefile saved (as it gets overwritten 
every time GnuCash launches) and then document the immediate steps that 
led to the crash. (every recent click and dialog/tab if possible) And 
then upon re-launch, try to repeat the scenario/steps to make it crash 
again. (Repeatable crashes are oddly re-assuring in that it means an 
explicit set of steps produces the crash, thus the steps can offer a 
clue on where in the code lies the problem. Random and inconsistent 
crashes are not fun to track down.)

It is also important on crashes (or any bug) to include your OS and 
version as some bugs only exist in some environments and not others.


Regards,
Adrien