[GNC] Ver 5.5 for Windows import issue

[Gyle McCollam]

Sorry it took so long to get back to you, but I've been away.  It is possible some of the settings you mentioned have been changed, but I'm not sure.  Do you have info for all the default settings, so I can reset?  I know some of them are in the tips that pop up and I can change them, but some of the others don't say.

As an aside, I see that on my email, outlook.com, all my messages and replies appear twice.  Is that happening when you see them and if so, do you know how to fix that?


Thank You,

Gyle McCollam

Gyle McCollam

gmccollam at live.com<mailto:gmccollam at gyleshomes.com>           email

________________________________
From: David Carlson <david.carlson.417 at gmail.com>
Sent: Saturday, December 30, 2023 3:46 PM
To: Gyle McCollam <gmccollam at live.com>
Cc: Gnucash Users <gnucash-user at gnucash.org>
Subject: Re: [GNC] Ver 5.5 for Windows import issue

Is it possible that any of the settings on the Edit Preferences Import page have changed from your previous settings?

On Sat, Dec 30, 2023 at 2:11 PM Gyle McCollam <gmccollam at live.com<mailto:gmccollam at live.com>> wrote:
Just tried importing information into my checking account and it exhibits the same strange behavior I mentioned with my cc account (different financial institutions).  Namely, it wants to add all the transactions as new, but when I click on (c)lear it finds the matching transaction.  I don't know what changed in the importer, but it was functioning correctly before the upgrade to 5.5.  However, going back to 5.3 doesn't solve the issue.  It was working fine for years and I thought the problem was with Citi Bank, but now that it is functioning the same with a different institution, I think it must be GC related.  I'll be curious, now that we are at the end of a month, if other users are experiencing the same issue.


Thank You,

Gyle McCollam

Gyle McCollam

gmccollam at live.com<mailto:gmccollam at gyleshomes.com>           email

________________________________
From: David Carlson <david.carlson.417 at gmail.com<mailto:david.carlson.417 at gmail.com>>
Sent: Saturday, December 23, 2023 4:36 PM
To: Gyle McCollam <gmccollam at live.com<mailto:gmccollam at live.com>>
Cc: Gnucash Users <gnucash-user at gnucash.org<mailto:gnucash-user at gnucash.org>>
Subject: Re: [GNC] Ver 5.5 for Windows import issue

There is a bit of a learning curve with the process of importing files into GnuCash, and a major part of it is learning how GnuCash reacts to the particular text that the financial institution uses in the file.  I have found that I need to treat files from different banks quite differently.  One FI even reverses the signs of purchases vs payments compared to the rest of the world (even from other merchants using the same credit card servicer) in their OFX files.

OFX/QFX, and QIF files all use the generic importer for the bulk of the import process and CSV imports use a different process depending the purpose of the import.

If you find that there are any quirks that appear to be wrong or strange come back here with specific questions.



On Sat, Dec 23, 2023 at 12:37 PM Gyle McCollam <gmccollam at live.com<mailto:gmccollam at live.com>> wrote:
When I reached the end of the import file and continued to the reconciliation it eliminated all the duplicates and left only the original transactions.  So, I don't know what was going on, but the end result was normal?


Thank You,

Gyle McCollam

Gyle McCollam

gmccollam at live.com<mailto:gmccollam at gyleshomes.com>           email

________________________________
From: David Carlson <david.carlson.417 at gmail.com<mailto:david.carlson.417 at gmail.com>>
Sent: Saturday, December 23, 2023 12:25 PM
To: Gyle McCollam <gmccollam at live.com<mailto:gmccollam at live.com>>
Cc: Gnucash Users <gnucash-user at gnucash.org<mailto:gnucash-user at gnucash.org>>
Subject: Re: [GNC] Ver 5.5 for Windows import issue

Just for the record, was that a qif import or ofx?



On Sat, Dec 23, 2023, 11:09 AM Gyle McCollam <gmccollam at live.com<mailto:gmccollam at live.com>> wrote:
Just downloaded 5.5 for win 11.  Tried to import my cc info and the import wanted to add EVERY transaction as new.  When I clicked on (c)lear it found the matching transaction, but still was importing as new, which caused it to double everything.  I am reinstalling 5.3 until I can find out what is wrong.


Thank You,

Gyle McCollam

Gyle McCollam

gmccollam at live.com<mailto:gmccollam at live.com><mailto:gmccollam at gyleshomes.com<mailto:gmccollam at gyleshomes.com>>           email
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David Carlson


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David Carlson