[GNC] Discount / Coupon question - How to apply?

[Adrien Monteleone]

Is this screenshot taken while viewing the AR account? That error 
message usually means you don't have a split in the transaction that is 
AR/AP.

Can you turn on View > Transaction Journal and send another screenshot?

Be sure to commit the transaction first, then try right-clicking to 
assign the payment.

If it still won't work, you might have to employ some intermediary accounts.

One option is to create a contra-income (sales) account for something 
like "Discounts & Allowances", and then issue a Credit Note for that 
Customer with a line item posted to that account. (the Credit Note 
itself will post to AR)

Then process a payment and select the Credit Note & Invoice to offset. 
('pay' the invoice with the Credit Note)

Then do a manual transaction between the Discounts & Allowances account 
and your desired expense account. (moving the amount from contra-sales 
to expense)

Regards,
Adrien

On 12/31/23 1:38 PM, Alan Johnson via gnucash-user wrote:
> Adrien,
> 
> I tried that and I get the below error message:
> 
> The selected transaction doesn't have splits that can be assigned as a
> payment