[GNC] Delete / Edit invoice doesn't?

[Derek Atkins]

Hi,

On Tue, January 3, 2023 12:33 pm, Simon Roberts wrote:
> Back again, and very grateful for your ongoing tolerance and help!
>
> We just created an erroneous invoice, specifically it was assigned to the
> wrong customer. Now we're finding two problems and I'm not sure if it's
> user error, or something else.
>
> 1) If we try to edit the invoice, and use the pop-up dialog to change the
> customer, it creates a *new* customer. This actually creates a duplicate,
> as we've given it the customer number and the name. We can see two
> customers side by side (well one on top of the other :) when we go for a
> customer list.

First, you need to ensure the Invoice is not posted.
Second, you need to click "Edit Invoice" to get the popup.
>From there, you should be able to [SELECT] the Customer.  (If it says
[EDIT] and not [Select] then you've probably not unposted the invoice
properly).

It should not create a new Customer.


> 2) If we try to delete the invoice, it seems to half-succeed. The entry
> goes blank in the pane it was showing on, but if we do Customers->Find
> Invoice, it still finds it, and that Find window shows its details. If we
> click on it, it brings up the blank entry in the main tab that lists
> invoices.

There is no way to "delete" an invoice.  How are you attempting to do this?

The two things you can do if you make an erroneous invoice is:

1) You make mark it inactive.  This will hide if from the searches, or
2) You can re-use it by selecting a new customer.

>
> We've patched round this by re-opening the saved gnucash file that
> preceded
> this mistake, but how should we do this, that obviously isn't what's
> intended.
>
> Cheers,
> Simon

-derek

>
>
> --
> Simon Roberts
> (303) 249 3613
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-- 
       Derek Atkins                 617-623-3745
       derek at ihtfp.com             www.ihtfp.com
       Computer and Internet Security Consultant