[GNC] strange lack of exchange rates in a new currency cash account

[Scott Ellsworth]

Another strange thing: It might be starting to work normally now: I just entered a couple of transactions and accidentally entered the exchange rate as 23,600 instead of 1/23,6000. Now it's starting to show the dollar equivalent on the Account Summary, even after I went back and corrected the exchange rate on those two transactions. I'm not sure if it's fixed, but at least for right now it appears to be working normally again.

Be Well,
 
Scott
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----- Original message -----
From: Scott Ellsworth <scott at fastmail.us>
To: gnucash-user at gnucash.org
Subject: strange lack of exchange rates in a new currency cash account
Date: Friday, July 21, 2023 15:06

Dear fellow Gnucash users,

I have a strange problem with a new currency account that I just added the other day: I created a cash account for Vietnamese dong (VND), and somehow it's not working with exchange rates. The two strange things I'm noticing are:
1. Every time I create a new transaction in this account, I have to type in an exchange rate manually. (With other cash accounts (other than USD, my default currency) an exchange rate always is remembered from earlier transactions.)
2. On my Account Summary report, I see the new account, which I've named "vn dong" and placed under Assets > Cash, and the number of dong that I have in cash, but the US dollar equivalent always shows up as zero. (I use "Cash" as a placeholder account, under which I have all my cash currencies including US dollars, euros, Japanese yen, etc.) Right now, for example, it shows "₫2,080,870.00   $0.00" but in dollars that should be about $88.

I thought maybe the new account was somehow corrupted, so I tried creating a new one from scratch, but the same problem occurred again.

The one thing that is different about this currency compared to all others for which I have cash accounts is that it's very tiny: It's about 23,600 dong per US dollar. Is Gnucash not able to handle such extreme exchange rates?

Be Well,
 
Scott
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