[GNC] Help with counters problem

[Dave Carlin]

Hi there

Hope someone can help with an irritating problem.

I have recently moved my Gnucash installation from an old Windows 7 pc 
to my new shiny windows 11.
The old installation worked perfectly well, including all the 
customisations I have done over the years.

When transferring the data over I wanted to continue with the various 
counters that I had been using, e.g. bill, invoice, employee, customer 
counts etc.
So I had to manually enter the various counts into File >> Properties >> 
Counters.  All fine so far.
Now, every time I create a new Bill, Invoice, Customer etc the count 
resets back to zero and the next item I'm creating starts at 1.

I have tried several things, including pleading and begging. Nothing 
seems to work and I never get any warning or error messages.

So far all other settings and customisations seem to be working (e.g. 
bespoke reports, salutations, business details etc).

I'm running on Windows 11, MySQL 8.0

Any help or suggestions much appreciated

Cheers
Dave