[GNC] Help with counters problem
Dave Carlin
adcarlin at yahoo.co.uk
Sun Jul 23 13:33:02 EDT 2023
Hi there
Hope someone can help with an irritating problem.
I have recently moved my Gnucash installation from an old Windows 7 pc
to my new shiny windows 11.
The old installation worked perfectly well, including all the
customisations I have done over the years.
When transferring the data over I wanted to continue with the various
counters that I had been using, e.g. bill, invoice, employee, customer
counts etc.
So I had to manually enter the various counts into File >> Properties >>
Counters. All fine so far.
Now, every time I create a new Bill, Invoice, Customer etc the count
resets back to zero and the next item I'm creating starts at 1.
I have tried several things, including pleading and begging. Nothing
seems to work and I never get any warning or error messages.
So far all other settings and customisations seem to be working (e.g.
bespoke reports, salutations, business details etc).
I'm running on Windows 11, MySQL 8.0
Any help or suggestions much appreciated
Cheers
Dave
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