[GNC] credit account negative balance increases with payment

[Fred Bone]

On 07 March 2023 at 18:50, R Losey said:

> But it's not just the split transaction; EVERY charge is decreasing the
> balance. It's like it thinks there was some huge overpayment and every
> charge is reducing that balance.
> 
> The attachment you provided doesn't have any payments, but every charge
> looks like mine. (I did discover that I have the Reverse Balanced Accounts
> set for credit cards; this must be the default, as I've never changed it).
> If this is off for you, the screenshot makes sense.

Take another look (attachment to email with "Date: Mon, 6 Mar 2023 
09:09:49 -0700").

There was one payment shown, which as you would expect increased the 
accumulated overpayment.

Whether the booked overpayment actually happened in reality is another 
matter, of course. The OP's emails suggest it didn't. The solution is 
likely to be found by tracking back in time.