[GNC] Please help
Adrien Monteleone
adrien.monteleone at lusfiber.net
Wed Mar 15 01:49:51 EDT 2023
Your work is unlikely to be gone. By default (unless you changed it)
there is a preference set to periodically save the file. The lock file
issue is because either GnuCash crashed, or you shut down the computer
without closing the app first.
Open the app, (choose 'open anyway' if you like, but as you noted, there
was nothing there) then go to File > Open and then navigate to your
file. GnuCash *should* remember the last file used, but if something
goes awry and it does not, then you can simply point it back to the
proper file.
If you are on a Mac, you *cannot* open a file by double-clicking it. You
have to open the app first, then use File > Open. While double-clicking
should work on Windows & Linux, in this case, I'd say it is safer to use
File > Open.
Regards,
Adrien
On 3/14/23 3:24 PM, Chip Reid wrote:
> I am totally fed up with Quickbooks so I spent some time investigating
> other options. I really liked what I saw with GNUCash, so I downloaded and
> installed it. I spent ALL day yesterday inputting all my 2023 transactions
> for 2 bank accounts and 3 credit cards. I try to open the program today
> and I get a message about GNUCash not being able to get a lock on the
> file. I know it was not in use because I had just booted up the laptop, so
> I clicked open anyway. All my work from yesterday is gone. Nothing. Can
> someone please help. This is very discouraging.
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