[GNC] from James Baxter to do with bank charge

[Jim DeLaHunt]

Hello, James Baxter:

On 2023-05-11 10:55, James Baxter via gnucash-user wrote:
> As I am James Baxter, email address is kangaroo52 at yahoo.com.  I am looking at the bank statement and have a bank service charge. It is not listen in the statement. as I must be charded for it. So when I add it to the line. it dont seen to work.I am looking to use the screen that said is there a bank interset.  I tsaid you cant send it to the same account.  it is coming up with credit to credit. so that dont work for me.
>
> HelpJames Baxter

I am confident that people on this list would like to help, but it is 
not clear to me what you mean in your message.

1. You included a screen grab, which helpful, but the most interesting 
part of the GnuCash UI in the image is obscured by a file save dialogue. 
It will help for you to redo the screen grab, but make sure there is no 
file save dialogue in the image, just GnuCash UI.

2. You say, "I am looking at the bank statement", but it appears from 
the screen grab that you are working with a credit card account. In 
GnuCash, accounts related to credit cards behave differently in some 
important ways from accounts related to bank savings and chequing 
accounts.  Is the statement you are describing a bank account statement 
or a credit card statement.

3. You say, "…have a bank service charge. It is not listen in the 
statement. as I must be charded for it." I believe that when you say 
"it" here, you mean the bank service charge.  Are you saying that there 
is a bank service charge, and that the bank service charge is not listed 
in the statement, and the reason that the charge is not listed is that 
you must be charged for the bank service charge?  I don't understand 
what you mean. Maybe try rewording your situation without using the word 
"it". That will help you be more explicit in describing your situation.

4. You say, "…I am looking to use the screen that said is there a bank 
interset." When you say "the screen", I think you mean a dialogue box in 
the GnuCash UI, but I don't know which dialogue box you are referring 
to. Dialogue boxes have a title at the top. It would perhaps be clearer 
if you would use that title in your explanation.

5. You say, "…I tsaid you cant send it to the same account.  it is 
coming up with credit to credit." You are using the word "it" three 
times there. I am not sure what you are referring to with the word "it". 
I suspect that you are referring to different things each time you 
re-use the word "it". Again, maybe try rewording your situation without 
using the word "it".

I hope this is helpful to you in making your situation understood, and 
getting assistance from someone on this list.

Best regards,
     —Jim DeLaHunt