[GNC] Linking credit notes

Adrien Monteleone adrien.monteleone at lusfiber.net
Wed Nov 8 12:22:57 EST 2023


Right click the Credit Note in the AR register and choose 'Edit Payment'.

Select only the Credit Note and the errant Invoice.

The amount should be zero if they are equal value.

Make sure your date for the payment is the one you want to effectively 
zero the invoice.

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I don't think I've seen a Credit Note automatically link itself.

Regards,
Adrien

On 11/8/23 9:43 AM, R. Victor Klassen wrote:
> Morning all,
> 
> I have an invoice from August that was generated in error, but because it included tax which is reported quarterly my options do not include unposting it.  (Not that that would be best practice from an accounting POV).
> 
> So I generated a matching credit note which automatically got matched up with several newer invoices making them appear to be paid while leaving the old on outstanding.
> 
> Did I get something wrong in creating the Credit note?  Is there a way of clearing it up so it pays the right invoice?



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