[GNC] Gnu Cash stopped working 2 days ago.

(Alan) David Smith smith54 at smith54.karoo.co.uk
Sun Sep 24 08:25:48 EDT 2023


I have tried this. Thank you very much for your help but there is still no trace file visible anywhere.

May be version 5.4 will work on my Apple when available, otherwise it looks as though GNUCash has permanently stopped working on my apple computer.

Regards,

David

On 17/09/2023, 17:13, "(Alan) David Smith" <smith54 at smith54.karoo.co.uk> wrote:

    There is still no trace file. But you now have crash report.

    On 17/09/2023, 15:13, "gnucash-user on behalf of Ken Farley" <gnucash-user-bounces+smith54=smith54.karoo.co.uk at gnucash.org on behalf of farleykj at gmail.com> wrote:

        I think you might be missing some of the steps you were asked to 
        perform, so here they are:

        (1) Run Gnucash while telling it to save a trace file. This file lists 
        all the actions of the program. This is done with the command (on MacOS):

        /Applications/Gnucash.app/Contents/MacOS/Gnucash --debug

        This will run Gnucash, presumably until it crashes, while writing a 
        trace file in the directory specified by the environment variable TMPDIR 
        on your system.

        (2) To make the trace file more accessible, you copy it to your user 
        directory. To be sure it's in this location, perform the following two 
        commands:

        cd

        cp $TMPDIR/gnucash.trace .

        (3) Now that you have this tracefile, you want to provide it to the 
        folks on the mailing list who can interpret such things. Since it's 
        likely a very long file, it is not a good idea to copy and paste it's 
        contents into a message. Instead, when you reply to the mailing list, 
        you attach the file to the message, usually by dragging and dropping the 
        file in Outlook, or using the "Attach File" button, etc.


        Hopefully, if you do these things, someone will be able to figure out 
        where your installation is going wrong.
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