[GNC] Reconciliation of accounts is not permanent
Mark Truelove
true911m at gmail.com
Tue Sep 26 12:05:09 EDT 2023
Hi all, I just joined the list. I thought I'd give this a try before moving
to a bug report, because I can't believe this happens to me and no one else
has experienced it. I did try searching list history as suggested with
google, but didn't find anything referring to this specifically.
Also, this is not the first time experiencing this phenomenon, probably the
third.
I use gnucash for personal finances, so I have a checking or cash account
and a number of credit card accounts. All of these are reconciled several
times a year as I receive statements, although not always on time every
month. However I don't go three months without catching up on all my
accounts in any case.
Today (and on previous occasions), I started my periodic reconciliations
because I had statement notifications in email. I opened my credit card to
reconcile and had the month's statement in a browser window. At first I
was unable to match the "beginning of month" figures to fill out the small
prompt window when reconciling. After a few glances I realized that it was
trying to match the beginning balance to September of LAST YEAR instead of
last month. I have reconciled this account to its statements 9 or10 times
in the last year, including last month.
In previous months, I reconciled this account and saved it normally, and
that information was retained for the following months' reconciliations.
Now when it forgets, it is losing/ignoring several months of previous
reconciliations, but not all of them (since this account is at least 20
years old). When I checked them all, it has forgotten reconciliation data
for three other accounts as well (while another six accounts in the same
file are fully up-to date).
I have backups of my files, both through GC's own backup system and my own
rotating backups. Loss of data files is not an issue here. This got me
thinking, and I went back and reloaded some of these backup files
directly. When loaded, they are all missing the same information as my
current file.
So, one could say, user error - he actually didn't reconcile for months,
and the files show that. Unfortunately, I DID reconcile all of these
accounts, and the program is treating some aspect of the data as if it
doesn't exist beyond that point, regardless of the source file.
I'm a retired IT pro, an IT Manager and other roles over 40 years. I know
how this looks at first glance. If this hadn't happened to me twice
previously I wouldn't be taking the time to report this in detail today.
I'm currently running v5.3. I downloaded 5.4 but haven't upgraded yet bc I
didn't want to compound the problem. If this is a known issue and 5.4
fixes it, then great, I'll just upgrade.
I hope this scenario seems familiar to one of the users out there.
__________________________________________________
*Mark Truelove*true911m at gmail.com
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