[GNC] How to Delete a Runaway Invoice?
Jediator
jediator at artemisspace.com
Thu Sep 28 00:32:23 EDT 2023
Thanks again for the response. Please find the attached screenshot of
Customer Report in reference to the runaway invoice turned to a Refund.
I guess I will try to recreate the issue in a test instance and file a
bug report accordingly.
Thanks! -- JC
On 9/27/23 10:50 PM, Adrien Monteleone wrote:
> On 9/27/23 8:26 PM, Jediator wrote:
>> Thanks again Adrien! I did answer your initial questions in one of
>> the response messages, but it didn't get published. Cutting and
>> Pasted them below.
>>
>> You may be right this isn't a replicated ID issue. To summarize what
>> I encountered was:
>>
>> 1. An invoice automatically become a credit note after reusing the ID.
>> It shows as a refund on the Customer Report.
>
> That is odd for sure. But please explicitly state what you mean by
> 'shows as a refund' because I have used Credit Notes, and other than
> being a Credit to the account, there is no such 'refund' designation.
>
> *note, before going further, if you aren't already using formal
> accounting labels, at least for troubleshooting, please change that
> preference and then proceed so we are discussing (and seeing) the same
> terms.
>
> Please see the attached pic.
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