[GNC] GnuCash Won't Start Widnows

John Ralls jralls at ceridwen.us
Sun Dec 22 17:54:43 EST 2024 

If Notepad++ is able to indent XML you could look for a <trn:id> tag at the wrong indentation level. It should be in one level and the top-level element will be <gnc:transaction version=“2.0.0”>

Once you find a backup file that loads you could uncompress that and diff between the good file and bad file. A brief web search found winmerge (https://winmerge.org/?lang=en) to be frequently recommended as a Windows replacement for diff.

Regards,
John Ralls

> On Dec 22, 2024, at 12:11, Jonathan A. Cohen <jcohen at urgrad.rochester.edu> wrote:
> 
> I tried Notepad++ XML Tools.  Check errors found nothing.  The validation cannot seem to understand the schema.
> 
> John, is there anything else I can try myself before I decide whether to send it to you?
> 
> Thank you,
> Jonathan
> ________________________
> Jonathan A. Cohen
> jcohen at urgrad.rochester.edu <mailto:jcohen at urgrad.rochester.edu>
> 
> 
> 
> On Sun, Dec 22, 2024 at 12:54 PM Steve Butler <stephen.m.butler51 at gmail.com <mailto:stephen.m.butler51 at gmail.com>> wrote:
>> No, I'm not knowledgeable about XML other than a sudden end to the file would jump out.  And that the file is human readable when uncompressed.
>> 
>> I suspect that there are tools to edit the beast.
>> 
>> On Sun, Dec 22, 2024, 09:42 Jonathan A. Cohen <jcohen at urgrad.rochester.edu <mailto:jcohen at urgrad.rochester.edu>> wrote:
>>> Any idea what I should look for in the XML?  I have some technical expertise, so could write some python to examine, if there is anything systematic.
>>> 
>>> 
>>> ________________________
>>> Jonathan A. Cohen
>>> 26 Patriots Drive <https://www.google.com/maps/search/26+Patriots+Drive+Canton,+MA+02021?entry=gmail&source=g>
>>> Canton, MA 02021 <https://www.google.com/maps/search/26+Patriots+Drive+Canton,+MA+02021?entry=gmail&source=g>
>>> 781-929-8204
>>> jcohen at urgrad.rochester.edu <mailto:jcohen at urgrad.rochester.edu>
>>> 
>>> http://www.linkedin.com/in/jonathanaaroncohen
>>> 
>>> 
>>> 
>>> On Sun, Dec 22, 2024 at 11:56 AM Steve Butler <stephen.m.butler51 at gmail.com <mailto:stephen.m.butler51 at gmail.com>> wrote:
>>>> But it did uncompress!   That eliminates that step.  You can now look at the resulting XML file to see anything obvious.
>>>> 
>>>> Or, as John says, start stepping back through the backups to see where it works.
>>>> 
>>>> On Sun, Dec 22, 2024, 08:34 Jonathan A. Cohen <jcohen at urgrad.rochester.edu <mailto:jcohen at urgrad.rochester.edu>> wrote:
>>>>> Thanks, Steve.  Uncompressing did not solve the problem.
>>>>> 
>>>>> I did try jing per https://wiki.gnucash.org/wiki/GnuCash_XML_format  But I do not understand the results.  Both of these were run on the uncompressed version:
>>>>> 
>>>>> C:\Program Files\Java\jdk-23\jing-trang\build>java -jar jing.jar -c https://github.com/Gnucash/gnucash/blob/stable/libgnucash/backend/xml/DTD/gnucash-v2.rnc C:\Users\Jonathan\Documents\Money2\GNUCash\Cohen Accounts.gnucash
>>>>> https://github.com/Gnucash/gnucash/blob/stable/libgnucash/backend/xml/DTD/gnucash-v2.rnc:7:1: error: syntax error
>>>>> 
>>>>> C:\Program Files\Java\jdk-23\jing-trang\build>java -jar jing.jar https://github.com/Gnucash/gnucash/blob/stable/libgnucash/backend/xml/DTD/gnucash-v2.rnc C:\Users\Jonathan\Documents\Money2\GNUCash\Cohen Accounts.gnucash
>>>>> https://github.com/Gnucash/gnucash/blob/stable/libgnucash/backend/xml/DTD/gnucash-v2.rnc:14:4: fatal: root element of schema must have a namespace
>>>>> 
>>>>> Any advice?
>>>>> 
>>>>> ________________________
>>>>> Jonathan A. Cohen
>>>>> 26 Patriots Drive <https://www.google.com/maps/search/26+Patriots+Drive+Canton,+MA+02021?entry=gmail&source=g>
>>>>> Canton, MA 02021 <https://www.google.com/maps/search/26+Patriots+Drive+Canton,+MA+02021?entry=gmail&source=g>
>>>>> 781-929-8204
>>>>> jcohen at urgrad.rochester.edu <mailto:jcohen at urgrad.rochester.edu>
>>>>> 
>>>>> http://www.linkedin.com/in/jonathanaaroncohen
>>>>> 
>>>>> 
>>>>> 
>>>>> On Sat, Dec 21, 2024 at 9:42 PM Steve Butler <stephen.m.butler51 at gmail.com <mailto:stephen.m.butler51 at gmail.com>> wrote:
>>>>>> First see if it is a compression problem.  Try to uncompress the file to see if that works.
>>>>>> 
>>>>>> On Sat, Dec 21, 2024, 18:34 Jonathan A. Cohen <jcohen at urgrad.rochester.edu <mailto:jcohen at urgrad.rochester.edu>> wrote:
>>>>>>> John,
>>>>>>> 
>>>>>>> The crashing happens very quickly, either when opening the file (the
>>>>>>> application never appears after the splash screen) or soon after when
>>>>>>> entering a transaction.
>>>>>>> 
>>>>>>> I have tried uninstalling and installing 5.8, 5.9, and 5.10 and the
>>>>>>> behavior is the same.
>>>>>>> 
>>>>>>> The oldest trace file (gnucash.trace.2J8JY2.log) shows modification date
>>>>>>> 12/14, which based upon this string is after the issue started.  I have
>>>>>>> enclosed it in case it helps.  I can grab them all and upload if that would
>>>>>>> help.
>>>>>>> 
>>>>>>> Is there any way to identify the corruption in the file?  And fix it?  Or
>>>>>>> should I open an older file from before the first crash?  I seem to recall
>>>>>>> that I can then import the log files upto date to redo the transactions.
>>>>>>> Or will that cause the corruption to reappear.
>>>>>>> 
>>>>>>> This is a very serious issue, as I use GnuCash to manage my cash flow.
>>>>>>> 
>>>>>>> Thank you,
>>>>>>> Jonathan
>>>>>>> 
>>>>>>> PS  I wonder if there is a reason that you use the Temp AppDate folder
>>>>>>> instead of dropping traces into a dedicated folder?  It would seem easier
>>>>>>> to have them all in one place separate from other files put in there.
>>>>>>> ________________________
>>>>>>> Jonathan A. Cohen
>>>>>>> jcohen at urgrad.rochester.edu <mailto:jcohen at urgrad.rochester.edu>
>>>>>>> 
>>>>>>> http://www.linkedin.com/in/jonathanaaroncohen
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> On Thu, Dec 19, 2024 at 5:26 PM John Ralls <jralls at ceridwen.us <mailto:jralls at ceridwen.us>> wrote:
>>>>>>> 
>>>>>>> > By happened again do you mean that GnuCash crashed promptly after opening
>>>>>>> > the file? That version of the file is probably dead so use the backups. Be
>>>>>>> > mindful that when you save GnuCash renames the file, adding a timestamp,
>>>>>>> > then writes a new file with the old name. For example when you save
>>>>>>> > my_file.gnucash it will be renamed to
>>>>>>> > my_file.gnucash.20241219141340.gnucash; if you then open that with
>>>>>>> > File>Open, make changes and save it will rename it to
>>>>>>> > my_file.gnucash.20241219141340.gnucash.20241219141447.gnucash and so on.
>>>>>>> > You might want to work from copies with different names to make cleaning up
>>>>>>> > easier.
>>>>>>> >
>>>>>>> > It’s very likely that whatever was the original problem in 5.9 persists in
>>>>>>> > 5.10 so you might need to revert to 5.8.
>>>>>>> >
>>>>>>> > On Windows we append short random strings to trace files so that there’s a
>>>>>>> > history of them. Can you look through your collection for the last 2 weeks
>>>>>>> > and see when those errors started showing up? In the sessions from last
>>>>>>> > week where the register went blank do the tracefiles show the same errors
>>>>>>> > or different ones?
>>>>>>> >
>>>>>>> > Regards,
>>>>>>> > John Ralls
>>>>>>> >
>>>>>>> > > On Dec 19, 2024, at 07:59, Jonathan A. Cohen <
>>>>>>> > jcohen at urgrad.rochester.edu <mailto:jcohen at urgrad.rochester.edu>> wrote:
>>>>>>> > >
>>>>>>> > > Thanks.  I updated to 5.10 and it happened again.
>>>>>>> > >
>>>>>>> > >
>>>>>>> > > ________________________
>>>>>>> > > Jonathan A. Cohen
>>>>>>> > > 26 Patriots Drive <https://www.google.com/maps/search/26+Patriots+Drive+%0D%0A+Canton,+MA+02021?entry=gmail&source=g>
>>>>>>>  <https://www.google.com/maps/search/26+Patriots+Drive+%0D%0A+Canton,+MA+02021?entry=gmail&source=g>> > Canton, MA 02021 <https://www.google.com/maps/search/26+Patriots+Drive+%0D%0A+Canton,+MA+02021?entry=gmail&source=g>
>>>>>>>  <https://www.google.com/maps/search/26+Patriots+Drive+%0D%0A+Canton,+MA+02021?entry=gmail&source=g>> > 781-929-8204
>>>>>>> > > jcohen at urgrad.rochester.edu <mailto:jcohen at urgrad.rochester.edu>
>>>>>>> > >
>>>>>>> > > http://www.linkedin.com/in/jonathanaaroncohen
>>>>>>> > >
>>>>>>> > >
>>>>>>> > >
>>>>>>> > > On Thu, Dec 19, 2024 at 8:52 AM David Carlson <
>>>>>>> > david.carlson.417 at gmail.com <mailto:david.carlson.417 at gmail.com>>
>>>>>>> > > wrote:
>>>>>>> > >
>>>>>>> > >> Hopefully one of the developers will find that useful.  Now that release
>>>>>>> > >> 5.10 is out they may have time to look at it.
>>>>>>> > >>
>>>>>>> > >>
>>>>>>> > >>
>>>>>>> > >> On Thu, Dec 19, 2024 at 7:13 AM Jonathan A. Cohen <
>>>>>>> > >> jcohen at urgrad.rochester.edu <mailto:jcohen at urgrad.rochester.edu>> wrote:
>>>>>>> > >>
>>>>>>> > >>> * 13:54:00 ERROR <gnc.io <http://gnc.io/>> [gnc_xml_set_data()] Unhandled tag: trn:id
>>>>>>> > >>> * 13:54:00 ERROR <gnc.io <http://gnc.io/>> [dom_tree_generic_parse()] gnc_xml_set_data
>>>>>>> > >>> failed
>>>>>>> > >>> * 13:54:00 ERROR <gnc.io <http://gnc.io/>> [dom_tree_handlers_all_gotten_p()] Not
>>>>>>> > defined
>>>>>>> > >>> and it should be: trn:id
>>>>>>> > >>> * 13:54:00 ERROR <gnc.io <http://gnc.io/>> [dom_tree_generic_parse()] didn't find all
>>>>>>> > of
>>>>>>> > >>> the expected tags in the input
>>>>>>> > >>> * 13:54:00 ERROR <gnc.io <http://gnc.io/>> [gnc_xml_set_data()] Unhandled tag: trn:id
>>>>>>> > >>> * 13:54:00 ERROR <gnc.io <http://gnc.io/>> [dom_tree_generic_parse()] gnc_xml_set_data
>>>>>>> > >>> failed
>>>>>>> > >>> * 13:54:00 ERROR <gnc.io <http://gnc.io/>> [dom_tree_handlers_all_gotten_p()] Not
>>>>>>> > defined
>>>>>>> > >>> and it should be: trn:id
>>>>>>> > >>> * 13:54:00 ERROR <gnc.io <http://gnc.io/>> [dom_tree_generic_parse()] didn't find all
>>>>>>> > of
>>>>>>> > >>> the expected tags in the input
>>>>>>> > >>> * 13:54:00 ERROR <gnc.engine> void
>>>>>>> > >>> qof_collection_insert_entity(QofCollection*, QofInstance*): assertion
>>>>>>> > >>> 'col->e_type == ent->e_type' failed
>>>>>>> > >>> * 13:54:00 ERROR <gnc.backend.file.sixtp> Tag <trn:id> not allowed in
>>>>>>> > >>> current context.
>>>>>>> > >>> * 13:54:00 ERROR <gnc.io <http://gnc.io/>> [gnc_xml_set_data()] Unhandled tag:
>>>>>>> > trn:slots
>>>>>>> > >>> * 13:54:00 ERROR <gnc.io <http://gnc.io/>> [dom_tree_generic_parse()] gnc_xml_set_data
>>>>>>> > >>> failed
>>>>>>> > >>> * 13:54:01 ERROR <gnc.io <http://gnc.io/>> [gnc_xml_set_data()] Unhandled tag:
>>>>>>> > trn:slots
>>>>>>> > >>> * 13:54:01 ERROR <gnc.io <http://gnc.io/>> [dom_tree_generic_parse()] gnc_xml_set_data
>>>>>>> > >>> failed
>>>>>>> > >>> * 13:54:01 ERROR <gnc.io <http://gnc.io/>> [gnc_xml_set_data()] Unhandled tag:
>>>>>>> > >>> split:account
>>>>>>> > >>> * 13:54:01 ERROR <gnc.io <http://gnc.io/>> [dom_tree_generic_parse()] gnc_xml_set_data
>>>>>>> > >>> failed
>>>>>>> > >>> * 13:54:01 ERROR <gnc.io <http://gnc.io/>> [dom_tree_handlers_all_gotten_p()] Not
>>>>>>> > defined
>>>>>>> > >>> and it should be: split:account
>>>>>>> > >>> * 13:54:01 ERROR <gnc.io <http://gnc.io/>> [dom_tree_generic_parse()] didn't find all
>>>>>>> > of
>>>>>>> > >>> the expected tags in the input
>>>>>>> > >>> * 13:54:01 ERROR <gnc.engine> int xaccTransGetSplitIndex(const
>>>>>>> > >>> Transaction*, const Split*): assertion 'trans && split' failed
>>>>>>> > >>> * 13:54:01 ERROR <gnc.io <http://gnc.io/>> [gnc_xml_set_data()] Unhandled tag:
>>>>>>> > trn:slots
>>>>>>> > >>> * 13:54:01 ERROR <gnc.io <http://gnc.io/>> [dom_tree_generic_parse()] gnc_xml_set_data
>>>>>>> > >>> failed
>>>>>>> > >>> * 13:54:01 ERROR <gnc.io <http://gnc.io/>> [gnc_xml_set_data()] Unhandled tag:
>>>>>>> > >>> split:reconcile-date
>>>>>>> > >>> * 13:54:01 ERROR  <https://www.google.com/maps/search/%3E+%3E%3E%3E+*+13:54:01+ERROR++%5Bdo?entry=gmail&source=g><gnc.io <http://gnc.io/>> [do <https://www.google.com/maps/search/%3E+%3E%3E%3E+*+13:54:01+ERROR++%5Bdo?entry=gmail&source=g>m_tree_generic_parse()] gnc_xml_set_data
>>>>>>> > >>> failed
>>>>>>> > >>> * 13:54:01 ERROR <gnc.engine> gboolean
>>>>>>> > >>> qof_instance_get_destroying(gconstpointer): assertion
>>>>>>> > >>> 'QOF_IS_INSTANCE(ptr)' failed
>>>>>>> > >>> * 13:54:01 ERROR <gnc.engine> int xaccTransGetSplitIndex(const
>>>>>>> > >>> Transaction*, const Split*): assertion 'trans && split' failed
>>>>>>> > >>>
>>>>>>> > >>>
>>>>>>> > >>> ________________________
>>>>>>> > >>> Jonathan A. Cohen
>>>>>>> > >>> 26 Patriots Drive <https://www.google.com/maps/search/26+Patriots+Drive+%0D%0A+Canton,+MA+02021?entry=gmail&source=g>
>>>>>>>  <https://www.google.com/maps/search/26+Patriots+Drive+%0D%0A+Canton,+MA+02021?entry=gmail&source=g>> >>> Canton, MA 02021 <https://www.google.com/maps/search/26+Patriots+Drive+%0D%0A+Canton,+MA+02021?entry=gmail&source=g>
>>>>>>> > >>> 781-929-8204
>>>>>>>  <https://www.google.com/maps/search/26+Patriots+Drive+%0D%0A+Canton,+MA+02021?entry=gmail&source=g>> >>> jcohen at urgrad.rochester.edu <mailto:jcohen at urgrad.rochester.edu>
>>>>>>> > >>>
>>>>>>> > >>> http://www.linkedin.com/in/jonathanaaroncohen
>>>>>>> > >>>
>>>>>>> > >>>
>>>>>>> > >>>
>>>>>>> > >>> On Wed, Dec 18, 2024 at 4:55 PM David Carlson <
>>>>>>> > >>> david.carlson.417 at gmail.com <mailto:david.carlson.417 at gmail.com>> wrote:
>>>>>>> > >>>
>>>>>>> > >>>> Jonathan,
>>>>>>> > >>>>
>>>>>>> > >>>> What does the gnucash.trace file under "This PC > OS(C:) > Users >
>>>>>>> > >>>> [yourusername] > AppData > Local > Temp" report?
>>>>>>> > >>>>
>>>>>>> > >>>>
>>>>>>> > >>>>
>>>>>>> > >>>> On Wed, Dec 18, 2024 at 12:56 PM Jonathan A. Cohen <
>>>>>>> > >>>> jcohen at urgrad.rochester.edu <mailto:jcohen at urgrad.rochester.edu>> wrote:
>>>>>>> > >>>>
>>>>>>> > >>>>> That worked for about a day.  Today it failed again.  Starting Gnu
>>>>>>> > >>>>> Cash, the splash screen shows progress and when it is done, the
>>>>>>> > application
>>>>>>> > >>>>> stops.  The event viewer:
>>>>>>> > >>>>>
>>>>>>> > >>>>> Faulting application name: gnucash.exe, version: 5.9.0.0, time stamp:
>>>>>>> > >>>>> 0x66f9947e
>>>>>>> > >>>>> Faulting module name: libgnc <https://www.google.com/maps/search/%3E%3E%3E%3E%3E+Faulting+module+name:+libgnc?entry=gmail&source=g>-engine.dll, version: 0.0.0.0, time
>>>>>>> > stamp:
>>>>>>> > >>>>> 0x66f9919f
>>>>>>> > >>>>> Exception code: 0xc0000005
>>>>>>> > >>>>> Fault offset: 0x000be263
>>>>>>> > >>>>> Faulting process id: 0x0x95B4
>>>>>>> > >>>>> Faulting application start time: 0x0x1DB517E318B3737
>>>>>>> > >>>>> Faulting application path: C:\Program Files
>>>>>>> > >>>>> (x86)\gnucash\bin\gnucash.exe
>>>>>>> > >>>>> Faulting module path: C:\Program Files
>>>>>>> > >>>>> (x86)\gnucash\bin\libgnc-engine.dll
>>>>>>> > >>>>> Report Id: cae87769-5274-490a-b3a1-bff8175bf36b
>>>>>>> > >>>>> Faulting package full name:
>>>>>>> > >>>>> Faulting package-relative application ID:
>>>>>>> > >>>>>
>>>>>>> > >>>>> Anyone have any ideas?
>>>>>>> > >>>>>
>>>>>>> > >>>>>
>>>>>>> > >>>>> ________________________
>>>>>>> > >>>>> Jonathan A. Cohen
>>>>>>> > >>>>> 26 Patriots Drive <https://www.google.com/maps/search/26+Patriots+Drive+%0D%0A+Canton,+MA+02021?entry=gmail&source=g>
>>>>>>>  <https://www.google.com/maps/search/26+Patriots+Drive+%0D%0A+Canton,+MA+02021?entry=gmail&source=g>> >>>>> Canton, MA 02021 <https://www.google.com/maps/search/26+Patriots+Drive+%0D%0A+Canton,+MA+02021?entry=gmail&source=g>
>>>>>>> > >>>>> 781-929-8204
>>>>>>> > >>>>> jcohen at urgrad.rochester.edu <mailto:jcohen at urgrad.rochester.edu>
>>>>>>>  <https://www.google.com/maps/search/26+Patriots+Drive+%0D%0A+Canton,+MA+02021?entry=gmail&source=g>> >>>>>
>>>>>>> > >>>>> http://www.linkedin.com/in/jonathanaaroncohen
>>>>>>> > >>>>>
>>>>>>> > >>>>>
>>>>>>> > >>>>>
>>>>>>> > >>>>> On Tue, Dec 17, 2024 at 11:10 AM David Carlson <
>>>>>>> > >>>>> david.carlson.417 at gmail.com <mailto:david.carlson.417 at gmail.com>> wrote:
>>>>>>> > >>>>>
>>>>>>> > >>>>>> That would be something to try.  I had a problem with a different
>>>>>>> > >>>>>> application where the recommended procedure was to use the Windows
>>>>>>> > >>>>>> Add/Remove programs feature to remove the program, then REBOOT the
>>>>>>> > computer
>>>>>>> > >>>>>> and verify that certain folders had also been removed before
>>>>>>> > re-installing
>>>>>>> > >>>>>> the program.
>>>>>>> > >>>>>>
>>>>>>> > >>>>>>
>>>>>>> > >>>>>>
>>>>>>> > >>>>>> On Tue, Dec 17, 2024 at 8:07 AM Jonathan A. Cohen <
>>>>>>> > >>>>>> jcohen at urgrad.rochester.edu <mailto:jcohen at urgrad.rochester.edu>> wrote:
>>>>>>> > >>>>>>
>>>>>>> > >>>>>>> I am thinking maybe this got corrupted:  C:\Program Files
>>>>>>> > >>>>>>> (x86)\gnucash\bin\libgnc-engine.dll
>>>>>>> > >>>>>>>
>>>>>>> > >>>>>>> When upgrading, I think it does not fully remove all components,
>>>>>>> > so I
>>>>>>> > >>>>>>> did a full uninstall and reinstall.  Will monitor for future
>>>>>>> > problems.
>>>>>>> > >>>>>>>
>>>>>>> > >>>>>>> I anyone thinks I am off-base, please let me know.
>>>>>>> > >>>>>>>
>>>>>>> > >>>>>>>
>>>>>>> > >>>>>>> ________________________
>>>>>>> > >>>>>>> Jonathan A. Cohen
>>>>>>> > >>>>>>> jcohen at urgrad.rochester.edu <mailto:jcohen at urgrad.rochester.edu>
>>>>>>> > >>>>>>>
>>>>>>> > >>>>>>>
>>>>>>> > >>>>>>> On Mon, Dec 16, 2024 at 6:59 PM Jonathan A. Cohen <
>>>>>>> > >>>>>>> jcohen at urgrad.rochester.edu <mailto:jcohen at urgrad.rochester.edu>> wrote:
>>>>>>> > >>>>>>>
>>>>>>> > >>>>>>>> I captured the following from Windows event manager:
>>>>>>> > >>>>>>>>
>>>>>>> > >>>>>>>> Faulting application name: gnucash.exe, version: 5.9.0.0, time
>>>>>>> > >>>>>>>> stamp: 0x66f9947e
>>>>>>> > >>>>>>>> Faulting module name: libgnc-engine.dll, version: 0.0.0.0, time
>>>>>>> > >>>>>>>> stamp: 0x66f9919f
>>>>>>> > >>>>>>>> Exception code: 0xc0000005
>>>>>>> > >>>>>>>> Fault offset: 0x000be263
>>>>>>> > >>>>>>>> Faulting process id: 0x0x9964
>>>>>>> > >>>>>>>> Faulting application start time: 0x0x1DB5010DDA488C8
>>>>>>> > >>>>>>>> Faulting application path: C:\Program Files
>>>>>>> > >>>>>>>> (x86)\gnucash\bin\gnucash.exe
>>>>>>> > >>>>>>>> Faulting module path: C:\Program Files
>>>>>>> > >>>>>>>> (x86)\gnucash\bin\libgnc-engine.dll
>>>>>>> > >>>>>>>> Report Id: 3044f93f-b0fe-42c2-9705-e6a0405e0cdb
>>>>>>> > >>>>>>>> Faulting package full name:
>>>>>>> > >>>>>>>> Faulting package-relative application ID:
>>>>>>> > >>>>>>>>
>>>>>>> > >>>>>>>>
>>>>>>> > >>>>>>>>
>>>>>>> > >>>>>>>> ________________________
>>>>>>> > >>>>>>>> Jonathan A. Cohen
>>>>>>> > >>>>>>>> 26 Patriots Drive <https://www.google.com/maps/search/26+Patriots+Drive+%0D%0A+Canton,+MA+02021?entry=gmail&source=g>
>>>>>>>  <https://www.google.com/maps/search/26+Patriots+Drive+%0D%0A+Canton,+MA+02021?entry=gmail&source=g>> >>>>>>>> Canton, MA 02021 <https://www.google.com/maps/search/26+Patriots+Drive+%0D%0A+Canton,+MA+02021?entry=gmail&source=g>
>>>>>>> > >>>>>>>> 781-929-8204
>>>>>>> > >>>>>>>> jcohen at urgrad.rochester.edu <mailto:jcohen at urgrad.rochester.edu>
>>>>>>> > >>>>>>>>
>>>>>>>  <https://www.google.com/maps/search/26+Patriots+Drive+%0D%0A+Canton,+MA+02021?entry=gmail&source=g>> >>>>>>>> http://www.linkedin.com/in/jonathanaaroncohen
>>>>>>> > >>>>>>>>
>>>>>>> > >>>>>>>>
>>>>>>> > >>>>>>>>
>>>>>>> > >>>>>>>> On Sat, Dec 14, 2024 at 7:14 PM Jonathan A. Cohen <
>>>>>>> > >>>>>>>> jcohen at urgrad.rochester.edu <mailto:jcohen at urgrad.rochester.edu>> wrote:
>>>>>>> > >>>>>>>>
>>>>>>> > >>>>>>>>> Thank you, David. I'm not having any resources issues.
>>>>>>> > >>>>>>>>>
>>>>>>> > >>>>>>>>> __________________
>>>>>>> > >>>>>>>>> Jonathan Cohen
>>>>>>> > >>>>>>>>> +1-781-929-8204
>>>>>>> > >>>>>>>>>
>>>>>>> > >>>>>>>>> On Sat, Dec 14, 2024, 6:14 PM David Carlson <
>>>>>>> > >>>>>>>>> david.carlson.417 at gmail.com <mailto:david.carlson.417 at gmail.com>> wrote:
>>>>>>> > >>>>>>>>>
>>>>>>> > >>>>>>>>>> Jonathan,
>>>>>>> > >>>>>>>>>>
>>>>>>> > >>>>>>>>>> One of the possible causes of such behavior is inadequate
>>>>>>> > >>>>>>>>>> resources.  Are you having issues with other programs,
>>>>>>> > particularly web
>>>>>>> > >>>>>>>>>> browsers?
>>>>>>> > >>>>>>>>>>
>>>>>>> > >>>>>>>>>> On Sat, Dec 14, 2024 at 3:21 PM Jonathan A. Cohen <
>>>>>>> > >>>>>>>>>> jcohen at urgrad.rochester.edu <mailto:jcohen at urgrad.rochester.edu>> wrote:
>>>>>>> > >>>>>>>>>>
>>>>>>> > >>>>>>>>>>> Upgraded to 5.9 last week.  After a few days a behavior
>>>>>>> > started:
>>>>>>> > >>>>>>>>>>> the view
>>>>>>> > >>>>>>>>>>> would suddenly no longer show the transactions in any account.
>>>>>>> > >>>>>>>>>>> Save and
>>>>>>> > >>>>>>>>>>> restart worked.  As the days went on, this behavior happened
>>>>>>> > >>>>>>>>>>> faster after
>>>>>>> > >>>>>>>>>>> opening.
>>>>>>> > >>>>>>>>>>>
>>>>>>> > >>>>>>>>>>> Today, opened GnuCash and got the warning that the file is
>>>>>>> > >>>>>>>>>>> locked.  Open
>>>>>>> > >>>>>>>>>>> anyways and the opening proceeded.  But once the program start
>>>>>>> > >>>>>>>>>>> progress bar
>>>>>>> > >>>>>>>>>>> completed, it disappeared.  The file is locked again.  Opening
>>>>>>> > >>>>>>>>>>> wayway does
>>>>>>> > >>>>>>>>>>> not work.  The program will not open now at all.
>>>>>>> > >>>>>>>>>>>
>>>>>>> > >>>>>>>>>>> I tried backing out to 5.8 but it still won't open.  Upgrade
>>>>>>> > back
>>>>>>> > >>>>>>>>>>> to 5.9
>>>>>>> > >>>>>>>>>>> same behavior.
>>>>>>> > >>>>>>>>>>>
>>>>>>> > >>>>>>>>>>> Windows 11.
>>>>>>> > >>>>>>>>>>>
>>>>>>> > >>>>>>>>>>>
>>>>>>> > >>>>>>>>>>> ________________________
>>>>>>> > >>>>>>>>>>> Jonathan A. Cohen
>>>>>>> > >>>>>>>>>>> jcohen at urgrad.rochester.edu <mailto:jcohen at urgrad.rochester.edu>
>>>>>>> > >>>>>>>>>>> _______________________________________________
>>>>>>> > >>>>>>>>>>> gnucash-user mailing list
>>>>>>> > >>>>>>>>>>> gnucash-user at gnucash.org <mailto:gnucash-user at gnucash.org>
>>>>>>> > >>>>>>>>>>> To update your subscription preferences or to unsubscribe:
>>>>>>> > >>>>>>>>>>> https://lists.gnucash.org/mailman/listinfo/gnucash-user
>>>>>>> > >>>>>>>>>>> -----
>>>>>>> > >>>>>>>>>>> Please remember to CC this list on all your replies.
>>>>>>> > >>>>>>>>>>> You can do this by using Reply-To-List or Reply-All.
>>>>>>> > >>>>>>>>>>>
>>>>>>> > >>>>>>>>>>
>>>>>>> > >>>>>>>>>>
>>>>>>> > >>>>>>>>>> --
>>>>>>> > >>>>>>>>>> David Carlson
>>>>>>> > >>>>>>>>>>
>>>>>>> > >>>>>>>>>
>>>>>>> > >>>>>>
>>>>>>> > >>>>>> --
>>>>>>> > >>>>>> David Carlson
>>>>>>> > >>>>>>
>>>>>>> > >>>>>
>>>>>>> > >>>>
>>>>>>> > >>>> --
>>>>>>> > >>>> David Carlson
>>>>>>> > >>>>
>>>>>>> > >>>
>>>>>>> > >>
>>>>>>> > >> --
>>>>>>> > >> David Carlson
>>>>>>> > >>
>>>>>>> > > _______________________________________________
>>>>>>> > > gnucash-user mailing list
>>>>>>> > > gnucash-user at gnucash.org <mailto:gnucash-user at gnucash.org>
>>>>>>> > > To update your subscription preferences or to unsubscribe:
>>>>>>> > > https://lists.gnucash.org/mailman/listinfo/gnucash-user
>>>>>>> > > -----
>>>>>>> > > Please remember to CC this list on all your replies.
>>>>>>> > > You can do this by using Reply-To-List or Reply-All.
>>>>>>> >
>>>>>>> >
>>>>>>> _______________________________________________
>>>>>>> gnucash-user mailing list
>>>>>>> gnucash-user at gnucash.org <mailto:gnucash-user at gnucash.org>
>>>>>>> To update your subscription preferences or to unsubscribe:
>>>>>>> https://lists.gnucash.org/mailman/listinfo/gnucash-user
>>>>>>> -----
>>>>>>> Please remember to CC this list on all your replies.
>>>>>>> You can do this by using Reply-To-List or Reply-All.

More information about the gnucash-user mailing list