[GNC] GnuCash 5.5 Windows 11 crashing when running reports

Leland Webb leland at englishgardenschool.com
Fri Jan 5 09:44:20 EST 2024


Hopefully this is the right way to ask for help with this issue.

I've been out of the office for a couple weeks, and coming back in today I
entered a bunch of bills into our GnuCash books. At one point, I needed to
confirm some details about the payment history of a vendor, I opened the
Vendor Report tab, which opened fine, but didn't have any data, as there
was no vendor selected. Went into options, selected a vendor, and when I
clicked 'Apply" GnuCash hung for about half a second with a white screen
before crashing without any error message.

This happens semi-often, so I reloaded and tried again with the same
result. After trying a few other reports, it seems that the GnuCash is
crashing in the same manner when I try to run *any* report that generates
any data.

I've tried opening backups from a month ago (when this was definitely
working) and they fail in the same way.

I'm not all that sophisticated when it comes to trouble shooting this sort
of thing, so if anyone has any guidance to get me started, I would be most
appreciative!

-- 
Leland Webb


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