[GNC] Error Windows 11 when running reports

Wed Jan 17 18:29:26 EST 2024

Hi All, for a lot reports i noticed the file generated in temp folder but
the app crash, I run the app using winDbg and the error is:

(4130.c2c): Access violation - code c0000005 (!!! second chance !!!)
eax=00000000 ebx=62f200a0 ecx=00000000 edx=00000000 esi=1049fff0
edi=00000004
eip=62d400d3 esp=00bfe840 ebp=00bfe888 iopl=0         nv up ei pl nz na po
nc
cs=0023  ss=002b  ds=002b  es=002b  fs=0053  gs=002b
efl=00210202
libjavascriptcoregtk_3_0_0!ZN3JSC8JSObject27getOwnNonIndexPropertyNamesEPS0_PNS_9ExecStateERNS_17PropertyNameArrayENS_15EnumerationModeE+0x473:
62d400d3 8b49fc          mov     ecx,dword ptr [ecx-4]
ds:002b:fffffffc=????????

0:000> !analyze -v
*******************************************************************************
*
  *
*                        Exception Analysis
  *
*
  *
*******************************************************************************

KEY_VALUES_STRING: 1

    Key  : AV.Fault
    Value: Read

    Key  : Analysis.CPU.mSec
    Value: 2483

    Key  : Analysis.Elapsed.mSec
    Value: 35877

    Key  : Analysis.IO.Other.Mb
    Value: 80

    Key  : Analysis.IO.Read.Mb
    Value: 1

    Key  : Analysis.IO.Write.Mb
    Value: 117

    Key  : Analysis.Init.CPU.mSec
    Value: 1046

    Key  : Analysis.Init.Elapsed.mSec
    Value: 761028

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 97

    Key  : Failure.Bucket
    Value:
INVALID_CLASS_PTR_READ_c0000005_libjavascriptcoregtk-3.0-0.dll!Unknown

    Key  : Failure.Hash
    Value: {7c9c3c53-a28e-a583-683b-6075744558e7}

    Key  : Timeline.OS.Boot.DeltaSec
    Value: 39191

    Key  : Timeline.Process.Start.DeltaSec
    Value: 761

    Key  : WER.OS.Branch
    Value: ni_release

    Key  : WER.OS.Version
    Value: 10.0.22621.1

    Key  : WER.Process.Version
    Value: 5.5.0.0

NTGLOBALFLAG:  70

PROCESS_BAM_CURRENT_THROTTLED: 0

PROCESS_BAM_PREVIOUS_THROTTLED: 0

APPLICATION_VERIFIER_FLAGS:  0

EXCEPTION_RECORD:  (.exr -1)
ExceptionAddress: 62d400d3
(libjavascriptcoregtk_3_0_0!ZN3JSC8JSObject27getOwnNonIndexPropertyNamesEPS0_PNS_9ExecStateERNS_17PropertyNameArrayENS_15EnumerationModeE+0x00000473)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 00000000
   Parameter[1]: fffffffc
Attempt to read from address fffffffc

FAULTING_THREAD:  00000c2c

PROCESS_NAME:  gnucash.exe

READ_ADDRESS:  fffffffc

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced
memory at 0x%p. The memory could not be %s.

EXCEPTION_CODE_STR:  c0000005

EXCEPTION_PARAMETER1:  00000000

EXCEPTION_PARAMETER2:  fffffffc

STACK_TEXT:
WARNING: Stack unwind information not available. Following frames may be
wrong.
00bfe888 62d4794a     0c43bcd0 10e1fff0 00000000
libjavascriptcoregtk_3_0_0!ZN3JSC8JSObject27getOwnNonIndexPropertyNamesEPS0_PNS_9ExecStateERNS_17PropertyNameArrayENS_15EnumerationModeE+0x473
00bfe8b8 62d170db     0c43bcd0 00000000 00000004
libjavascriptcoregtk_3_0_0!ZN3JSC8JSObject20growOutOfLineStorageERNS_2VMEjj+0x3a
00bfe958 62d13f7c     0c43bcd0 00bfea88 00000000
libjavascriptcoregtk_3_0_0!ZN3JSC16InternalFunction14finishCreationERNS_2VMERKN3WTF6StringE+0xa0b
00bfe988 62d31db1     0c43bcd0 00bfea88 00000000
libjavascriptcoregtk_3_0_0!ZN3JSC17FunctionPrototype14finishCreationERNS_2VMERKN3WTF6StringE+0x1c
00bfeae8 62d398c0     0c43bcd0 1045f530 0c43bcd0
libjavascriptcoregtk_3_0_0!ZN3JSC14JSGlobalObject5resetENS_7JSValueE+0x111
00bfeb18 6332e524     10dbffe0 00000040 0c43bcd0
libjavascriptcoregtk_3_0_0!ZN3JSC14JSGlobalObject4initEPNS_8JSObjectE+0xa0
00bfeb48 6332fe9c     0c43bcd0 10dbffe0 00bfeb98
libwebkitgtk_3_0_0!webkit_authentication_widget_get_type+0x3cb64
00bfeb98 63334d32     0c43bcd0 10dbffe0 00bfebe8
libwebkitgtk_3_0_0!webkit_authentication_widget_get_type+0x3e4dc
00bfec08 63334f9f     00bfec2c 0000002f 00bfec38
libwebkitgtk_3_0_0!webkit_authentication_widget_get_type+0x43372
00bfec38 63355d38     0c43bcd0 00bfec90 0c44bf88
libwebkitgtk_3_0_0!webkit_authentication_widget_get_type+0x435df
00bfecb8 633564e3     0c44bf88 f4830899 00bfed18
libwebkitgtk_3_0_0!webkit_authentication_widget_get_type+0x64378
00bfed08 63356912     0c44bf88 0c457f24 0c457f24
libwebkitgtk_3_0_0!webkit_authentication_widget_get_type+0x64b23
00bfedb8 63356a96     0c3c1e28 00bfee94 0c44bf88
libwebkitgtk_3_0_0!webkit_authentication_widget_get_type+0x64f52
00bfedd8 63484033     0c3c1e28 00bfee94 0c458750
libwebkitgtk_3_0_0!webkit_authentication_widget_get_type+0x650d6
00bfee58 635c9c43     00bfee94 0c3dfb10 00bfee8f
libwebkitgtk_3_0_0!webkit_authentication_widget_get_type+0x192673
00bfeef8 635c9f4b     0c3dfb10 00000000 00000000
libwebkitgtk_3_0_0!webkit_authentication_widget_get_type+0x2d8283
00bfef78 635c9f7b     00000008 774fe411 00bfefa8
libwebkitgtk_3_0_0!webkit_authentication_widget_get_type+0x2d858b
00bfef88 635bfe49     0c45c720 00000009 00000000
libwebkitgtk_3_0_0!webkit_authentication_widget_get_type+0x2d85bb
00bfefa8 6367d66f     0c45c720 00000000 00bfefd8
libwebkitgtk_3_0_0!webkit_authentication_widget_get_type+0x2ce489
00bff018 6367d7ae     0c4590d8 0c459cf0 00bff068
libwebkitgtk_3_0_0!webkit_authentication_widget_get_type+0x38bcaf
00bff028 636ce5ab     0c436550 00000000 0c4539a0
libwebkitgtk_3_0_0!webkit_authentication_widget_get_type+0x38bdee
00bff068 636c5365     00000000 00000000 00000000
libwebkitgtk_3_0_0!webkit_authentication_widget_get_type+0x3dcbeb
00bff088 63be4c10     0c45dae0 00000000 00000000
libwebkitgtk_3_0_0!webkit_authentication_widget_get_type+0x3d39a5
00bff190 721e1bb0     00000000 7225e394 0c0c1938
libwebkitgtk_3_0_0!GResourceBundle_get_resource+0x1e6f0
00bff1b4 766f80a5     00000000 00000001 03a473d8
libglib_2_0_0!g_clear_list+0x6d0
00bff1e8 7224a8ff     03a473d8 00000001 00bff218 msvcrt!_getptd_noexit+0x62
00bff238 721e5f2f     03a473d8 0a14af78 09275d48
libglib_2_0_0!g_mutex_unlock+0xf
00bff2c8 004a1ba0     004ba300 00000000 00000000
libglib_2_0_0!g_main_loop_run+0x6f
00bff448 6ed31b60     00bff7e4 00000001 039e94e0 gnucash+0x1ba0
00bff458 6ed3dd4c     00000012 00bff4d8 00bff6f4
libguile_2_2_1!scm_bootstrap_i18n+0x70
00bff468 6ed11910     00bff7a0 00bff4fc 00000000
libguile_2_2_1!scm_set_current_module+0x4c
00bff708 6ed8d9ca     6ed31b30 00bff7a0 00bff768
libguile_2_2_1!scm_init_control+0x70
00bff718 6d191b4f     00000001 039e94e0 0000002f
libguile_2_2_1!scm_all_threads+0x31a
00bff768 6d1b77eb     6ed31b30 00bff7a0 00000000
libgnc_gnome_utils!gnc_totd_dialog+0x33e
00bff7b8 004a1fb4     00000001 039e94e0 004a17ca
libgnc_gnome_utils!gnc_gui_init+0x2b2
00bff7f8 004a2127     00000001 039e94e0 00000002 gnucash+0x1fb4
00bffbc8 004a12ee     02fa4694 0000002f 02fa7cac gnucash+0x2127
00bffc18 75e67ba9     75e67ba9 008f7000 75e67b90 gnucash+0x12ee
00bffc2c 77e1bd2b     008f7000 765e9e71 00000000
KERNEL32!BaseThreadInitThunk+0x19
00bffc84 77e1bcaf     ffffffff 77e492dc 00000000
ntdll!__RtlUserThreadStart+0x2b
00bffc94 00000000     004a13e0 008f7000 00000000
ntdll!_RtlUserThreadStart+0x1b

STACK_COMMAND:  ~0s ; .cxr ; kb

SYMBOL_NAME:  libjavascriptcoregtk_3_0_0+473

MODULE_NAME: libjavascriptcoregtk_3_0_0

IMAGE_NAME:  libjavascriptcoregtk-3.0-0.dll

FAILURE_BUCKET_ID:
 INVALID_CLASS_PTR_READ_c0000005_libjavascriptcoregtk-3.0-0.dll!Unknown

OS_VERSION:  10.0.22621.1

BUILDLAB_STR:  ni_release

OSPLATFORM_TYPE:  x86

OSNAME:  Windows 10

FAILURE_ID_HASH:  {7c9c3c53-a28e-a583-683b-6075744558e7}

Followup:     MachineOwner
---------

Could you please provide some help, i tried running the app as
administrator also and reinstall gnucash as well.

Regards
Ignacio