[GNC] Maddening!!!!!!!!

[Jack Slater]

I'm back! Reconciling a credit card account today. Another "rogue"
transaction created in the reconcile register (image attached).
However it's NOT in the account ledger (image attached)!! When I try to
edit the reconcile transaction I get an error message reading "Target split
is currently hidden in this register" (also attached). I know I read a bug
report on this action and I thought I could add more evidence in hopes of
getting the issue resolved.

[image: there.jpg]
[image: not there.jpg]

[image: error.jpg]

On Thu, Jan 11, 2024 at 5:48 PM Jim DeLaHunt <list+gnucash at jdlh.com> wrote:

> Jack:
>
> On 2024-01-11 09:11, Jack Slater wrote:
> > 90 minutes of reconciling down the drain with a crash near the end of the
> > final account....
> My commiserations. Yes, it is maddening to lose 90 minutes of work when
> the tech decides to fail you.
> > ... Oddly, even though GnuC auto saves periodically, it seems
> > none of any add/delete/balance transactions were saved in any account!
> Why
> > would that be????
>
> I can think of several interesting directions you could take this thread:
>
> Why didn't GnuCash seem to preserve any of the changes in my 90 minutes
> of work?
>
> How can I change my workflow so that I lose less work when the tech
> decides to fail me?
>
> How can I improve the way I write message to this list, so that I get
> more helpful answers?
>
> How can I stop these tech failures from happening?
>
> On that last point, I can offer two concrete suggestions:
>
> 1. GnuCash has a "Check and Repair" feature which is useful to try when
> you are concerned about "rogue" transactions and such. Try going to the
> Accounts tab of the main window, and select menu item Actions -- Check
> and Repair -- Repair All. This menu is described a little in the GnuCash
> manual, section 4.2.1.4. "Account Tree - Actions Menu", at
> <
> https://www.gnucash.org/docs/v5/C/gnucash-manual/gui-acct-tree.html#AccTree-actions-menu
> >.
>
> 2. The text in your "Entry Point Not Found" dialogue, which GnuCash
> displays when it crashes, has been discussed on this list recently.  It
> is described in a bug report at
> <https://bugs.gnucash.org/show_bug.cgi?id=799170>. It is suspected to be
> problem from GnuCash 5.4 leaving pieces behind when GnuCash 5.5
> installs. There is a workaround there:
>
> a. Use the File Explorer to open "C:\Program Files (x86)\gnucash\bin\"
>
> b. If there is a file named "libxmlsec1.dll" present, but no file named
> "libxmlsec.dll", then rename file "libxmlsec1.dll" to the name
> "libxmlsec.dll" (without the trailing "1").
>
> I do not use GnuCash on Windows, so I have no experience with this
> problem. I only know what I read. If you ask this list directly about
> how to work around this bug, Windows users may be able to give you
> better help.
>
> I hope this helps,
>       —Jim DeLaHunt
>
>
>
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