[GNC] okay maybe I am slow however I am having trouble understanding how to get any support

[Gyle McCollam]

Sorry, I should have been clearer.  The transactions existed in Gnucash as I had already entered them.  It did not match the transactions as the amount were not zero.  I am still using the nighly build from 6/22 and my OS is Win11.


Thank You,

Gyle McCollam

Gyle McCollam

gmccollam at live.com<mailto:gmccollam at gyleshomes.com>           email

________________________________
From: gnucash-user <gnucash-user-bounces+gylemc=gmail.com at gnucash.org> on behalf of Gyle McCollam <gmccollam at live.com>
Sent: Tuesday, July 2, 2024 1:56 PM
To: John Ralls <jralls at ceridwen.us>; Ronald Solomon <drsolomondc at gmail.com>
Cc: gnucash-user at gnucash.org <gnucash-user at gnucash.org>
Subject: Re: [GNC] okay maybe I am slow however I am having trouble understanding how to get any support

John,
I had the same problem when importing an ofx file to a savings account.  It was a new bank so I thought it might be due to something on their end.  All I had were deposits and they all came over, but at a zero amount.


Thank You,

Gyle McCollam

Gyle McCollam

gmccollam at live.com<mailto:gmccollam at gyleshomes.com>           email

________________________________
From: gnucash-user <gnucash-user-bounces+gylemc=gmail.com at gnucash.org> on behalf of John Ralls <jralls at ceridwen.us>
Sent: Tuesday, July 2, 2024 11:44 AM
To: Ronald Solomon <drsolomondc at gmail.com>
Cc: gnucash-user at gnucash.org <gnucash-user at gnucash.org>
Subject: Re: [GNC] okay maybe I am slow however I am having trouble understanding how to get any support



> On Jul 1, 2024, at 10:30, Ronald Solomon <drsolomondc at gmail.com> wrote:
>
> Hi,
> I am trying to figure out how to import CVS in Gnucash 5.6 I can get the
> expenses to come in however all income cancels itself out with a total of
> 0.00
> Also, where am I supposed to sign in to get help

To answer the second question first, this is the place.

How are the amounts presented in the CSV you’re trying to import and what column types have you assigned?

Regards,
John Ralls

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