[GNC] First request to kindly help

[Norbert Klein]

My name is Norbert Klein, German, since 1990 in Cambodia, 90 years old,
but still alive and interested.

After this self-introduction, I would like to ask for your help. I read
since some days the GnuCash user mailing list, and I see the many
detailed qestion raised and responded. Several years ago, I had been
using GnuCash, but because of changed working responsibilities this had
been given up – and I do not have any copies. But the new task is
similar: to set up a general income-and-expenses system, with the two
currencies US$ and Cambodian/Khmer Riel – with the widely used fixed
rate of US$1.00 to Riel 4,000.

Then I tried to clean my Windows 10 notebook from any remaining old
“*gnu*” file which might have reamined from before.

I downloaded gnucash-5.7.setup.exe and started the installation, and the
installation happened in

C:\System\ProgramFiles(x86)\gnucash

I was happy to see that also a GnuCash icon had been created on the
desktop, and I hoped I could now start to set up the GnuCash program –
but here my frustration started.

I tried for several hours to solve it – in vain. I describe here what I
got, and I ask for your advice.

After clicking on the GnuCash icon, I get – only very short – a kind of
general GnuCash display picture, and then a GnuCash Tip-of-the-Day.
These disappear quickly, and a full screen field shows up:

Unsaved Book - GnuCash

File     Edit     View     Actions Business   Reports     Tools
Windows   Help (9 items)

Save                                                 Close
(with a grayed out Down Arrow)       (with a crossed out x-sign)

When click I see:                  When click I see:
Save the current file.            Close the current active page.

But I cannot use these activations – but I can close the whole screen.

I had also tried the 9 items above – but I did not find out where these
contacts would lead me.

So I am totally frustrated, and I started to write to the help list.

Please help.

Norbert




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