[GNC] First request to kindly help - first response

[Tommy Trussell]

On Sun, Jul 7, 2024 at 9:39 AM Norbert Klein via gnucash-user <
gnucash-user at gnucash.org> wrote:

> Thanks again, David, for your guidance. Obviously I had previously made
> one or some mistakes, so when I tried to follow the advice in your mail
> down here, it did not work.
>
> But now I am happy.
>
> I uninstalled GnuCash, cleaned my computer from all  remaining GnuCash
> rest pieces, made a new installation, and followed all the steps in your
> mail down here, and everything showed up as you had written.
>
> A big THANKS. But I need further guidance - please.
>
> WHAT NEXT?
>
> Norbert
>
>
Norbert, have you read the GnuCash documentation? It's available online as
well as available to install on your computer. I think you will find it
very helpful when getting started.

I'm not sure how the documentation gets installed in Windows. Maybe it's an
installation option?

Also, while it is apparent you are able to communicate quite clearly and
understandably in English, the GnuCash application is available in dozens
of languages, and the documentation as well as support email lists and wiki
pages are available in other languages, including German. It's possible
some of the localized information would provide guidance on accounting
customs relevant to you.

https://gnucash.org/

Several language choices are visible across the top of the gnucash.org web
page, including German. For example here is a link to the German
translation of the website:

https://gnucash.org/docs.phtml?lang=de_DE

On the Documentation page linked above you will see you can read or
download the GnuCash Manual in English, German, Italian and Portuguese, and
the "Course and Concepts" documentation in all those languages plus Chinese
and Japanese.

Below you will see a link to the GnuCash wiki (in English) listing the
different email lists:

https://wiki.gnucash.org/wiki/Mailing_Lists#Existing_Lists

And here's a link to the wiki in German jumping to the section with
guidance about using the German mailing list:

https://wiki.gnucash.org/wiki/De/Feedback#Auf_der_Mailingliste

NOTE I am not suggesting you NEED to go somewhere else for support because
you are obviously comfortable with English. However you might find other
help useful, too. Again I strongly recommend reading the GnuCash
documentation (in any language) as a new user. It answers a lot of common
questions. Welcome to GnuCash!


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