[GNC] Clearing filters on account registers

[David Carlson]

Paul,

Welcom to the  GnuCash user maillist.

There are some settings that are associated with the user who is currently
operating the computer that the program is running on rather than the
particular data file that is opened.  I think you are having issues with
some of those settings being different between your two computers, probably
because you didn't realize that it wasn't set in the data file.

I am away from my machine right now so I cannot tell you exactly how to fix
your specific issues.  I will leave that for another user.



On Sun, Jun 9, 2024, 10:17 PM Paul Chaney--First Certified Arbor Care <
ap at sbtree.com> wrote:

> Hi
>
> I'm a new user.
>
> My wife and If have set up our COA and have entered transactions
> beginning 1/1/24 in some accounts.
> We want to use our file between two computers as we did with
> Quickbooks.  We kept the file in Dropbox, and it worked fine just as
> long as only one of us used the file at a time.  We tried this with Gnuj
> Cash, and it did appear to work.  The files would synchronize.  But
> then, it seemed that the files were not synchronizing correctly.  So We
> decided to keep the files on a USB flash drive, and pass it back and
> forth as needed.
>
> At first, we could see all accounts with all transaction, but on my
> computer, *a filter somehow got stuck on the bank account register*, and
> on some other of the registers, so that only the transactions after
> certain dates appear.  Using the same data file, the behavior is
> different between computers.  It is as though a setting was made in some
> software switches that make this happen only on my computer. To address
> this, I uninstalled, then reinstalled v.Build ID: 5.6+(2024-03-30),
> which is the same as on the other computer.  I also saved the file with
> a new name, but that has no effect.
>
> However, when I went to open Gnu Cash, a history list of previously
> opened files appeared in the file menu. This told me that there were
> settings on my computer that did not get removed during the uninstall.
> All of the files at the links in the "about" screen had been cleared,
> including those in program files and in appdata/roaming.  I suspect that
> there are other files in folders that I can't access that stored the
> history data and whatever other settings are affecting the performance
> on my computer.
>
> Any help will be appreciated.
>
> Paul Chaney, owner
> --
> *Accounts Payable/ Accounting
> First Certified Arbor Care
> PO Box 9592
> San Bernardino CA 92427-0592
>
> 909-880-1131 fax
> 909-380-1232 cell, txt
>
> CA Licensed Contractor 525283
>
> Venmo address: @Paul-Chaney-Certified-Arborist*
>
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