[GNC] Account Register not Populating

[David Carlson]

Robin,
Please reply to the list so you can get help from any of the list users.
Refer to the following backup page to find out which files need to be
'restored' to your new computer https://wiki.gnucash.org/wiki/Backup

On Tue, Nov 12, 2024 at 5:56 PM Robin Lake <robin.lake at protonmail.com>
wrote:

> Thank you for your reply --
>
> The transfer of data was done at the store where I purchased the computer.
> The last time I used gnuCash on the old computer the file was 135kb on
> 11/05, it appears that the first time I opened it on the new computer it
> was 136kb on 11/10. It has been opened and closed a few time since, and
> there is no data file (gnuCash Financial Data) with subsequent closures,
> just the "text file". Not sure what or how transfer was made. Reports and
> any other details (report setups) do not appear to be there.
>
> Where can I find the user files in question?
>
> Thank you again for your help.
>
> ~ Robin
> On 11/12/2024 11:31 AM, David Carlson wrote:
>
> That sounds like your data file did not, in fact, get transferred.  How
> did you do the transfer?  Does it have the same name and size as on the old
> computer?  Did you also transfer the other (user) files that include your
> custom reports and other details as described in the GnuCash website?
>
>
>
> On Tue, Nov 12, 2024 at 11:42 AM Robin Lake via gnucash-user <
> gnucash-user at gnucash.org> wrote:
>
>> Good morning --
>>
>> I have just replaced a computer of long time usage. Data files have
>> been transferred. GnuCash has been reinstalled. All the accounts
>> appear to be intact.
>>
>> Operating system: Windows 11 24H2
>> gnuCash version: Ver 5.9 (2024-9-28)
>>
>> To open the Account Register, the "GnuCash ... Guide" reads that I
>> should "... double click the account name, right click the account
>> name and select Open ..., or use the Open button on the toolbar.
>> GnuCash will display the account register window."
>>
>> All of that does work, but ... The Account Register is not populated
>> with all those years worth of checks and deposits, and the headers
>> in the three right-hand columns read Expense, Rebate, and Balance,
>> not the expected Deposit, Withdrawal, and Balance.
>>
>> I have three checking accounts. Two of them have no data at all, one
>> of them has one entry, a voided check, with an incorrect "0.00" balance
>> in the Balance column.
>>
>> I appreciate any advise that will guide me to restoring the operation of
>> gnuCash to its former glory.
>>
>> Thank you in advance.
>>
>> ~ Robin Lake
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>
>
> --
> David Carlson
>
>

-- 
David Carlson