[GNC] Installing GnuCash Updates.

[joe.davis at carouselschool.com]

This procedure worked with me. I did not have success in using Microsoft
Edge to download and would only get partial download. Use Firefox to
download. 

-----Original Message-----
From: gnucash-user
<gnucash-user-bounces+joe.davis=carouselschool.com at gnucash.org> On Behalf Of
Hoppo
Sent: Friday, December 26, 2025 3:51 AM
To: peter.judy at ridgewell.id.au
Cc: GnuCash users group <gnucash-user at gnucash.org>; Peter
<ridgewell at alphacall.com.au>
Subject: Re: [GNC] Installing GnuCash Updates.

Hello Peter

I assume you are using Windows - you didn't say.

This issue is well-known and frequently discussed on this list.

I use Linux so don't have the problem.

The solution (as I understand it) is to:
1. Exit any instances of GNUCash that are running.
2.  Uninstall GNUCash
3. Delete the "gnucash" folder located in "C:\Program Files (x86)"
4. Install 5.14

Search this list if you still have issues.

A belated Merry Christmas & have a great 2026.

Cheers

H.


On Fri, 26 Dec 2025, 18:39 Peter via gnucash-user,
<gnucash-user at gnucash.org>
wrote:

> Hello, All,
>
> I've been using GnuCash for about 13 years. Love it. I always take the 
> updated versions as they come along.
>
> With the two most recent updates, 5.13 and 5.14, the installation 
> seems to have worked, but when I go to open the app, I get the 
> following message and can go no further.
>
> Both times I have re-installed 5.12 and all working fine.
>
> Any advice on what's wrong?
>
> (not yet subscribed to the mailing list)
>
> Peter
>
> ------------------------------------------------------------
> Peter Ridgewell
> 27 Tobruk Street, Lutwyche 4030
> +61 4 1338 8598
> ------------------------------------------------------------
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