[GNC] Gnucash download insufficient permissions

[David H]

Barrym,

Check the archives - this is probably the message in question -
https://lists.gnucash.org/pipermail/gnucash-user/2025-December/118851.html

Avast has probably quarantined your downloaded install file and you
probably need to tell Avast that it's safe to install or go into Avast
and release it from quarantine so you can install it ?

Cheers David H.


On Wed, 31 Dec 2025 at 20:04, barrym via gnucash-user <
gnucash-user at gnucash.org> wrote:

> I didn't get anything on the 24th, but the one previous to that is what
> I replied to before this one.
>
> I'll try again with screen shots.
>
> As I said at the very beginning of this sequence, I had a crash of
> GNUCash I don't know why but ever since I have had issues trying to
> download and reinstall it, nothing else.
>
> I'll try again with illustrations and suspend Avast. Could you resend
> the 24/12 message.
>
> Thanks, Barry
>
> On 30/12/2025 19:37, Adrien Monteleone wrote:
> > I replied on 12/24 with very detailed instructions on how to directly
> > download GnuCash.
> >
> > I'm not sure what it is you are doing, or seeing. (screenshots, as
> > attachments - not in-line, would be helpful)
> >
> > Show us the exact error or warning messages.
> >
> > Unblocking a downloaded file will *not* (as far as I'm aware) produce
> > some other file, or rename your download. It will simply no longer
> > prevent you from executing the installer *if Windows is blocking it*.
> >
> > Since you now mention Avast, others on the list have reported that
> > this Anti-Virus is throwing false-positive threat identifications and
> > at least in some cases, is quarantining the download. You'll need to
> > figure out how to tell Avast the download is safe and otherwise remove
> > it from quarantine. Then click to install.
> >
> > Again, screenshots will help us figure out exactly what you are
> > dealing with and then we can provide better suggestions.
> >
> > Cheers, & Happy New Year as well—hope you get it sorted out!
> >
> > Regards,
> > Adrien
> >
> > On 12/30/25 7:47 AM, barrym via gnucash-user wrote:
> >> I got this response from you on Dec 23, but nothing since.
> >>
> >> Trying to download again from the same source today I didn't get the
> >> message about insufficient permissions but when I tried to install it
> >> I got a message from MS saying they could not proceed and straight
> >> away a message from the Avast app to say they had found an issue, but
> >> on researching in Avast I didn't find it.....????
> >>
> >> Your advice [/The solution is to right-click the downloaded file,
> >> choose 'Properties' and then check the 'unblock' box near the bottom
> >> and close the Properties dialog.]/ produced a file called
> >> download.htm and then nothing
> >>
> >> Any further advice? and a happy new year!!
> >
> > _______________________________________________
> > gnucash-user mailing list
> > gnucash-user at gnucash.org
> > To update your subscription preferences or to unsubscribe:
> > https://lists.gnucash.org/mailman/listinfo/gnucash-user
> > -----
> > Please remember to CC this list on all your replies.
> > You can do this by using Reply-To-List or Reply-All.
>
> --
> This email has been checked for viruses by Avast antivirus software.
> www.avast.com
> _______________________________________________
> gnucash-user mailing list
> gnucash-user at gnucash.org
> To update your subscription preferences or to unsubscribe:
> https://lists.gnucash.org/mailman/listinfo/gnucash-user
> -----
> Please remember to CC this list on all your replies.
> You can do this by using Reply-To-List or Reply-All.
>