[GNC] URGENT help needed

David Reiser dbreiser at icloud.com
Sat Feb 8 10:36:17 EST 2025 

you downloaded the wrong version. You have the ARM (Apple Silicon cpu) version. You need the Intel version.
--
Dave Reiser
dbreiser at icloud.com





> On Feb 8, 2025, at 10:27, Chris Tsuji via gnucash-user <gnucash-user at gnucash.org> wrote:
> 
>   Hi
>   When I downloaded
>   I got this window.
>   What should I do?
>   Chris Tsuji
> 
>   Sent: Friday, February 07, 2025 at 8:43 PM
>   From: "Owen Willows" <owillows at gmail.com>
>   To: "David Carlson" <david.carlson.417 at gmail.com>
>   Cc: "gnucash-user at gnucash.org List" <gnucash-user at gnucash.org>,
>   "Willows Owen" <owillows at gmail.com>
>   Subject: Re: [GNC] URGENT help needed
>   Ok, Thanks David & David.
>   I managed to download the Apple Silicon version 5.10-1. It comes into
>   Applications as a 15December 2024 date - not today’s date which left me
>   confused.
>   However, it seems to have populated all my data so I am more than
>   relieved!
>   Thanks for all your advice and help.
>   Owen.
>> On 8 Feb 2025, at 11:38 AM, David Carlson
>   <david.carlson.417 at gmail.com> wrote:
>> 
>> Sorry, I know nothing about Apples or Mac other than some of those I
>   find
>> in my grocery store are very tasty.
>> 
>> That warning apparently does not work there like it does in Windows
>   or
>> Linux.
>> 
>> David Carlson
>> 
>> 
>> On Fri, Feb 7, 2025 at 9:20 PM David Reiser via gnucash-user <
>> gnucash-user at gnucash.org> wrote:
>> 
>>> You’ll have to download the new version from a web browser. The link
>   for
>>> the newest Apple Silicon version points to sourceforge:
>>> 
>>> 
>>> 
>   [1]https://sourceforge.net/projects/gnucash/files/gnucash%20%28stable%2
>   9/5.10/Gnucash-Arm-5.10-1.dmg/download
>>> 
>>> Dragging the new app version to your Applications folder will
>   install it.
>>> I think the new version will read the old data file. Changing the
>   app
>>> itself doesn’t touch the data.
>>> 
>>> To be safe, rename the old version of gnucash just to keep it
>   around, and
>>> make a copy of your data file before you attempt to open it in
>   gnucash 5.10.
>>> 
>>> Make sure you know which version of gnucash is which, so you don’t
>   open
>>> the older version unless your certain you want to.
>>> 
>>> --
>>> Dave Reiser
>>> dbreiser at icloud.com
>>> 
>>> 
>>> 
>>> 
>>> 
>>>> On Feb 7, 2025, at 22:04, Owen Willows <owillows at gmail.com> wrote:
>>>> 
>>>> Dear David,
>>>> I am using a MacBook Air 13”, M2 running OS Sequoia 15.3
>>>> The GnuCash version is 4.13.
>>>> 
>>>> I cannot find an update option on Gnucash. Should I uninstall and
>>> reinstall the latest version? If so, will it automatically upload
>   all my
>>> data?
>>>> Sorry to appear so challenged in this area but I am very nervous
>   about
>>> losing almost a years data.
>>>> Thanks so much for your advice. Really appreciated.
>>>> Owen.
>>>> 
>>>> 
>>>>> On 8 Feb 2025, at 10:37 AM, David Reiser via gnucash-user <
>>> gnucash-user at gnucash.org> wrote:
>>>>> 
>>>>> You’re using an old version of gnucash. What system version of
>   macOS
>>> are you using? You might have to upgrade gnucash (currently at
>   5.10). Make
>>> sure you don’t have the gnucash file open already, and if gnucash
>   crashes
>>> when you click the “open anyway” button, then you certainly have a
>   system
>>> version/gnucash version incompatibility.
>>>>> --
>>>>> Dave Reiser
>>>>> dbreiser at icloud.com
>>>>> 
>>>>> 
>>>>> 
>>>>> 
>>>>> 
>>>>>> On Feb 7, 2025, at 19:10, Owen Willows <owillows at gmail.com>
>   wrote:
>>>>>> 
>>>>>> Dear Gnucash,
>>>>>> Please help me with the problem below. I am close to submitting
>   my
>>> audited filings and cannot afford for this to be not functioning.
>>>>>> This is the error message when I try to open Gnucash.
>>>>>> <Screenshot 2025-02-07 at 8.44.04 AM.png>
>>>>>> 
>>>>>> Please advise,
>>>>>> Owen_______________________________________________
>>>>>> gnucash-user mailing list
>>>>>> gnucash-user at gnucash.org
>>>>>> To update your subscription preferences or to unsubscribe:
>>>>>> [2]https://lists.gnucash.org/mailman/listinfo/gnucash-user
>>>>>> -----
>>>>>> Please remember to CC this list on all your replies.
>>>>>> You can do this by using Reply-To-List or Reply-All.
>>>>> 
>>>>> _______________________________________________
>>>>> gnucash-user mailing list
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>>>> 
>>> 
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>> 
>> 
>> --
>> David Carlson
>> _______________________________________________
>> gnucash-user mailing list
>> gnucash-user at gnucash.org
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>> [5]https://lists.gnucash.org/mailman/listinfo/gnucash-user
>> -----
>> Please remember to CC this list on all your replies.
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> 
> References
> 
>   1. https://sourceforge.net/projects/gnucash/files/gnucash (stable)/5.10/Gnucash-Arm-5.10-1.dmg/download
>   2. https://lists.gnucash.org/mailman/listinfo/gnucash-user
>   3. https://lists.gnucash.org/mailman/listinfo/gnucash-user
>   4. https://lists.gnucash.org/mailman/listinfo/gnucash-user
>   5. https://lists.gnucash.org/mailman/listinfo/gnucash-user
>   6. https://lists.gnucash.org/mailman/listinfo/gnucash-user
> <Screenshot 2025-02-08 at 7.24.20 AM.png>_______________________________________________
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