[GNC] No longer able to access my accounting software

Stan Brown (using GC 4.14) stan+gc at fastmail.fm
Wed Jun 11 10:39:04 EDT 2025


On 2025-06-10 09:20, Vik Sha via gnucash-user wrote:
> Hello
> I have been using Gnucash for the past three years and suddenly this morning, I cannot access it and am unable to open the program. I keep getting the following messages every time I try to open it :    PLEASE HELP. HOW DO I GET TO MY ACCOUNTING RECORDS WHICH 
> I NEED DESPERATELY. YOU MAY PLEASE REPLY TO MY MAIN EMAIL : vikasrshah at gmail.com
> 
> Many thanks
> Vikas Shah
Dear Vikas Shah,

Unfortunately, you didn't actually tell us what message you're getting.
If you're trying to send a picture, that must be an attachment, not an
inline picture in your email. If you're not sure how to do that in your
mail program, just type the text of the message into your email.

Did you by any chance get the message shown here?

https://wiki.gnucash.org/wiki/FAQ#Q:_GnuCash_says_that_it_can.27t_obtain_the_lock_for_my_file._What_should_I_do.3F

(Or go to https://wiki.gnucash.org/wiki/FAQ and select question 3.1.7.)

If so, the text tells you what to do.

That is part of the GnuCash FAQ at https://wiki.gnucash.org/wiki/FAQ and
I strongly recommend you bookmark it so that you can check it first when
something unexpected happens. It doesn't solve every problem, but it
does solve many common ones.

Please remember to include the mailing list in any reply.

-- 
Stan Brown
Tehachapi, CA, USA
https://BrownMath.com


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