[GNC] Opening export of Gnucash Android into Gnucash Windows is empty

[Brad Morrison]

Hi Dragos/GNUCash users, 

https://en.wikipedia.org/wiki/Windows_7 - it looks like Windows 7 was
released in July 2009 and extended support ended in January 2020, so I
do not know if it is a good idea to keep using that version of
Windows... 

Even Windows 8 extended support ended in July 2023, according to
https://en.wikipedia.org/wiki/Windows_8 

It looks like support for Windows 10 will end in October 2025 -
https://en.wikipedia.org/wiki/Windows_10 

Does the hardware you currently have work on Windows 10? 

If not and you do not want to purchase new hardware, you could consider
installing & using a version of Linux - https://distrowatch.com/ 

Some downsides to that incremental approach are that the older hardware
may not receive BIOS & driver updates... 

---
Thanks, 

Brad - https://www.facebook.com/brad.morrison.12327/ &
https://nextdoor.com/profile/01mP46jj8KCzj3sP4 &
https://norcal.social/@BradMorrison 

On 2025-05-25 03:59, Dragos Puri wrote:

> Hello Brad, 
> 
> I'm on Windows 7. 
> 
> It seems that Gnucash version 5.11 works fine on Win7, if I use older Gnucash Android version 2.4.0 exports. 
> So I think I'll stick to this combination. I didn't see any worthwhile improvements on the newer Android version anyway. 
> 
> Best Regards, 
> Dragos 
> 
> On Sun, 25 May 2025 at 13:52, Brad Morrison <bradmorrison at sonic.net> wrote: 
> 
>> Hi Dragos/GNUCash users, 
>> 
>> What version of Windows are you using?
>> https://en.wikipedia.org/wiki/Microsoft_Windows 
>> 
>> https://gnucash.org/download.phtml - while the current version of
>> GNUCash is 5.11, if the hardware that you are using does not support
>> Windows 8 or newer, it looks like 5.11 may not work well. 
>> 
>> If you are unable to purchase newer hardware, you may be able to run a
>> Linux distribution on your existing hardware and use the current, 5.11
>> version of GNUCash - https://distrowatch.com/ 
>> 
>> ---
>> Thanks, 
>> 
>> Brad - https://www.facebook.com/brad.morrison.12327/ &
>> https://nextdoor.com/profile/01mP46jj8KCzj3sP4 &
>> https://norcal.social/@BradMorrison 
>> 
>> On 2025-05-25 01:13, Dragos Puri wrote:
>> 
>>> Hello everyone,
>>> 
>>> I should have said that I used previous versions of the Android app, that's
>>> why I have 10 years worth of data, and just yesterday I updated to the
>>> latest version.
>>> I would regularly make backups of the books, but now, after the Android
>>> update, I noticed that the xml export file extension changed to .xac and
>>> when I open it with the Windows application, it appears empty.
>>> 
>>> I have attached the xml, if anyone cares to take a look.
>>> 
>>> Best Regards,
>>> Dragos
>>> 
>>> On Sun, 25 May 2025 at 09:13, sunfish62 at yahoo.com <sunfish62 at yahoo.com>
>>> wrote:
>>> 
>>> GnuCash Pocket is not affiliated in any way with the desktop app, so your
>>> first stop should be the app's developer. That person should be able to
>>> guide you.
>>> 
>>> Regarding Stan's question about versions, the app, being completely
>>> separate from this project, has a separate numbering. Your problem likely
>>> doesn't arise from mismatched versions, but rather mismatched data.
>>> 
>>> I'm perhaps dense, but can you explain how you have just installed GnuCash
>>> Pocket but somehow have ten years' data in it?
>>> 
>>> Second, waiting until you have ten years of data before checking to see if
>>> you are able to import is not an advised practice. Since you're in the
>>> situation, it might be good to try getting a very small set of data to
>>> import, so that you can begin to figure out where the hiccups are
>>> happening. Perhaps you could export to a more generic format (csv, e.g.)
>>> and test with that.
>>> 
>>> David T.
>>> On May 25, 2025, at 1:25 AM, Dragos Puri <dragospuri at gmail.com> wrote: 
>>> Hello everyone,
>>> 
>>> I'm having an issue and I hope you can help me.
>>> I just installed Gnucash Pocket version 2.5.8 and exported a .xac file.
>>> This contains data from the last 10 years.
>>> I want to open this with Gnucash on Windows version 5.11 and what I get is
>>> nothing.
>>> There is no error message, just an empty screen. Even if I try to create a
>>> new account it doesn't show up.
>>> The trace file is also empty.
>>> 
>>> What can I do to try to debug this?
>>> 
>>> Thank you very much,
>>> Dragos Puri
>>> ------------------------------
>>> 
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> 
> -- 
> 
> Dragos Puri