[GNC] GnuCash v5.13 doesn't start and I can't reach https://wiki.gnucash.org/wiki/Bugzilla

[John Ralls]

You had an interesting observation there: That it seemed to coincide with upgrading libstdc++.dll. The clock_gettime32 signature is the same in both libraries (I, meaning that it’s a linked implementation) so I’m skeptical that it will make a difference. I upgraded the build server’s copy to the latest, so try the next nightly build (it might be a few days, somebody has to push a commit for it to happen). If that fails I’ll try reverting it.

The other thing that changed between July 8 an 27 is postgresql, but that shouldn’t make a difference unless you’re using it for your backend.

Regards,
John Ralls


> On Oct 4, 2025, at 2:00 PM, Adam Griffis <adam.griffis at gmail.com> wrote:
> 
> I don't have a solution, but I started a thread on this a few days ago
> titled "DLL Error - Windows," so you can check that out if you haven't
> seen it yet. Seems a lot of people are having this issue. I ended up
> reinstalling Windows, and then the problem went away for me. Not
> really a solution most people would be willing to undertake.
> 
> Best,
> Adam
> 
> 
> On Sat, Oct 4, 2025 at 10:52 PM John Ralls <jralls at ceridwen.us> wrote:
>> 
>> We haven’t been hacked, but there are some AI bots that like to aggressively scrape our BZ instance and that locks up the MySQL database that also serves the wiki. We’ve had to shut off BZ to keep the wiki available.
>> 
>> clock_gettime is an indirect symbol in libstdc++. It’s a POSIX function provided on POSIX systems by the c runtime, but Microsoft’s C runtime doesn’t provide it. GnuCash doesn’t use it so it must be coming from one of the dependencies. I’ll have to grep all the sources and try to find it. At what point during startup does it crash?
>> 
>> Regards,
>> John Ralls
>> 
>>> On Oct 4, 2025, at 8:27 AM, <shbouwhuis at mensinmotus.com> <shbouwhuis at mensinmotus.com> wrote:
>>> 
>>> Dear GnuCash,
>>> 
>>> 
>>> 
>>> 1.
>>> 
>>> I tried to install GnuCash v5.13 on my Windows 11 machine, but I get this error
>>> when starting it:
>>> ---------------------------
>>> 
>>> gnucash.exe - Entry Point Not Found
>>> 
>>> ---------------------------
>>> 
>>> The procedure entry point clock_gettime32 could not be located in the dynamic
>>> link library C:\Utilities\GnuCash\bin\libstdc++-6.dll.
>>> 
>>> ---------------------------
>>> 
>>> OK
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 2.
>>> 
>>> Worst still, when I went to https://wiki.gnucash.org/wiki/Bugzilla the last
>>> couple of days I am getting this error:
>>> 
>>> The connection has timed out
>>> 
>>> The server at wiki.gnucash.org is taking too long to respond.
>>> 
>>> * The site could be temporarily unavailable or too busy. Try again in a
>>> few moments.
>>> * If you are unable to load any pages, check your computer's network
>>> connection.
>>> * If your computer or network is protected by a firewall or proxy, make
>>> sure that Firefox is permitted to access the web.
>>> 
>>> 
>>> 
>>> 3.
>>> 
>>> Please tell me you haven't been hacked?!?
>>> 
>>> HELP HELP HELP PLEASE!!!
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 
>>> With kind regards,
>>> 
>>> Sander Bouwhuis
>>> Mens in motus
>>> 
>>> Gonzagaruimte 20
>>> 2728-NW Zoetermeer
>>> The Netherlands
>>> Tel: +31-629092656
>>> E-mail:  <mailto:SHBouwhuis at mensinmotus.com> SHBouwhuis at mensinmotus.com
>>> BTW nr: NL.002041566.B10
>>> 
>>> Kvk nr: 27340490
>>> 
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