[GNC] [5.13] Error messages after upgrading from 5.12 in Win11

[Mike Jackson]

Ok this solution worked for me even on my Windows 11 PC which is not
officially Windows 11 compliant.

I had previously uninstalled gnucash and then installed 5.13 but received
the error message on starting the program.

The key step this time was manually deleting the C:\Program Files(x86)\gnucash
folder after uninstalling 5.12.

Thanks for your help.

Mike

On Fri, 10 Oct 2025 at 07:37, Daniel Coffey <danielcoffey67 at gmail.com>
wrote:

> This was the solution for me, thank you.
>
> I backed up my Documents\gnucash folder, uninstalled the gnucash 5.12
> app through the Win11 Installed Apps page, rebooted just in case there
> were any libraries held open then deleted the C:\Program
> Files(x86)\gnucash folder. There were a lot of remnants in there that
> had accumulated over time. A clean 5.13 install worked smoothly and gave
> no issues when opened.
>
> Thanks for the assistance. This could be a useful step for anyone else
> who has been a long term user.
>
> Daniel.
>
> On 10/10/2025 07:00, Chris K wrote:
> > Hi
> > I had the same "Entry Point Not Found : The procedure entry point
> > clock_gettime32" error moving to 5.13
> > What worked for me was to delete the C:\Program
> > Files(x86)\gnucash folder after uninstalling 5.12 and before
> > installing 5.13
> > Chris
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