[GNC] GnuCash v5.13 doesn't start and I can't reach https://wiki.gnucash.org/wiki/Bugzilla

[John Ralls]

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Several users have reported on another thread about the same problem that they can fix it by uninstalling GnuCash using the Windows Applications screen, then deleting c:\Program Files (x86)\gnucash before (re)installing GnuCash 5.13.  Have you tried that?

Regards,
John Ralls

> On Oct 11, 2025, at 01:43, m.tiller at mailbox.org wrote:
> 
> Hi John
>  
> I am getting exactly the same problem which Sander reported a few days ago.
>  
> Since upgrading to GC 5.13 (on Win 11), when I launch the program the very first thing that happens is the message box Sander has reported about having no entry point clock_gettime32 in libstdc++-6.dll. I’ve tried re-downloading 5.13 and re-installing again but exactly the same thing happens.
>  
> Any help, very gratefully received as I am reliant on GC and a big fan, so I miss it when it’s not there!
>  
> Martin Tiller