[GNC] longtime user suddenly unable to open gnucash

[Jacob Wegelin]

I do not find that directory.  I do not find GnuCash under /Library, nor do I find it under $HOME/Library:

> date
Mon Sep  1 15:42:33 PDT 2025
> find -s /Library/Application\ Support/ -maxdepth 1
/Library/Application Support/
/Library/Application Support/App Store
/Library/Application Support/Apple
/Library/Application Support/BTServer
/Library/Application Support/Carbonite
/Library/Application Support/com.apple.backgroundassets.user
/Library/Application Support/com.apple.idleassetsd
/Library/Application Support/com.apple.TCC
/Library/Application Support/com.apple.TVIdleScreen
/Library/Application Support/CrashReporter
/Library/Application Support/GarageBand
/Library/Application Support/iLifeMediaBrowser
/Library/Application Support/livefsd
/Library/Application Support/Logic
/Library/Application Support/Malwarebytes
/Library/Application Support/Mozilla
/Library/Application Support/ProApps
/Library/Application Support/Script Editor
>
> find -s $HOME/Library -maxdepth 1 -iname '*gnu*'
>

And in case it is elsewhere under /Library:

> find -s /Library/ -iname '*gnuc*'
find: /Library/Application Support/Apple/AssetCache/Data: Permission denied
find: /Library/Application Support/Apple/ParentalControls/Users: Permission denied
find: /Library/Application Support/Malwarebytes/MBAM/Settings/1: Permission denied
find: /Library/Application Support/Malwarebytes/MBAM/Settings/501: Permission denied
find: /Library/Caches/com.apple.amsengagementd.classicdatavault: Operation not permitted
find: /Library/Caches/com.apple.aned: Operation not permitted
find: /Library/Caches/com.apple.aneuserd: Operation not permitted
find: /Library/Caches/com.apple.iconservices.store: Permission denied
/Library/Developer/CommandLineTools/Library/PrivateFrameworks/LLDB.framework/Versions/A/Resources/Clang/include/__stdarg___gnuc_va_list.h
/Library/Developer/CommandLineTools/usr/lib/clang/17/include/__stdarg___gnuc_va_list.h
/Library/Developer/CommandLineTools/usr/lib/tapi/17/include/__stdarg___gnuc_va_list.h
>

I installed GnuCash on this brand-new computer in January 2025. I tried
to use homebrew for this; could that have changed the directory?  But "brew" objected:

Error: It seems there is already an App at '/Applications/Gnucash.app'.

At that point in the process, I found the file, and a popup stated:

Chrome downloaded this file on January 25, 2025. Apple checked it for malicious software and none was detected.

At any rate, I do not find the stated directory under /Library.  Is there a further step I can take to try to fix this?

Am I correct that deleting /Applications/Gnucash.app and reinstalling is not the way to go?

Thank you for any insight.

Jacob Wegelin

On 2025-08-15 Fri 14:33, R Losey wrote:
> No, it IS blank on my macOS. That's why he gave you the path to it (~/Library/Application\ Support/GnuCash). Rename the
> directory, and then try launching GnuCash.
> 
> On Fri, Aug 15, 2025 at 4:27 PM Jacob Wegelin <jacobwegelin at fastmail.fm> wrote:
>       When I do
>
>       > echo $GNC_CONFIG_HOME
>
>       I get a blank. Is this not supposed to be a system variable in macos on
>       the command line?
>
>       On 2025-08-11 Mon 13:12, Sherlock wrote:
>       > Jacob,
>       >
>       > I suspect there may be a configuration issue.
>       >
>       > A quick check is to rename the GNC_CONFIG_HOME directory and the try
>       > launching GnuCash:
>       >
>       > mv ~/Library/Application\ Support/Gnucash ~/Library/Application\
>       > Support/Gnucash.sav
>       >
>       >
>       > If GnuCash able to launch successfully, you can try restoring a backup of the
>       > GNC_CONFIG_HOME directory saved before you experienced the issue.
>       >
>       >
>       > Regards,
>       >
>       > Sherlock
>       >
>       >
>       > On 8/11/25 11:48 AM, Jacob Wegelin wrote:
>       >> At
>       >>
>       >> https://www.dropbox.com/scl/fi/ii1dswyfptx5gvz9bx6sl/gnucash1.zip?
>       >> rlkey=a7f1y4v91ebztkurwspuiwegw&st=hfkg9pzz&dl=0
>       >>
>       >> are 2 files:
>       >> gnucash.trace
>       >> the stderr from the command line.
>       >>
>       >> Thank you again
>       >>
>       >> Jacob Wegelin
>       >
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> 
> --
> _________________________________
> Richard Losey
> rlosey at gmail.com
> Micah 6:8
> 
>