[GNC] Double Line View Possible Bug?

Thu Feb 19 09:20:03 EST 2026

Hi Derek,

I understand, but it appears I cannot switch that now and I have 18 
years' of data in there!

Kind regards,

    Paul Feakins

Managing Director

	Antropy.co.uk <https://antropy.co.uk>

	Antropy Ltd, Crawley Business Centre, Stephenson Way, Crawley, RH10 1TN 
<https://maps.app.goo.gl/QQ2iBRDE5mHuHA7G6>

Antropy Ltd | Reg No: 06468795 | Registered in England & Wales

On 19/02/2026 14:18, Derek Atkins wrote:
> Hi Paul,
>
> As Geert pointed out, you're using a Business Account (A/Receivable).
> Those are special, and yes, those always default to double-line mode
> because they are designed to be used with the Business Features.
> You should never manually enter transactions into a A/R or A/P account.
> If you are NOT using the Invoice/Bill features then you shouldn't use an
> A/R or A/P account type.  You should use a regular Asset (or Liability)
> account instead.
>
> Thanks,
>
> -derek
>
> On Thu, February 19, 2026 7:42 am, Paul Feakins wrote:
>> Thanks Derek, I suspect these screenshots will clear it up.
>>
>> "View > Double Line" is ALWAYS ticked, even when my preferences say
>> otherwise.
>>
>>
>>
>>
>>
>>
>> Kind regards,
>>
>>
>>      Paul Feakins
>>
>> Managing Director
>>
>>
>>
>>
>> 	Antropy.co.uk<https://antropy.co.uk>
>>
>> 	Antropy Ltd, Crawley Business Centre, Stephenson Way, Crawley, RH10 1TN
>> <https://maps.app.goo.gl/QQ2iBRDE5mHuHA7G6>
>>
>>
>>
>> Antropy Ltd | Reg No: 06468795 | Registered in England & Wales
>>
>>
>>
>>
>> On 19/02/2026 12:32, Derek Atkins wrote:
>>> Yes, screenshots are allowed so long as you send them as actual
>>> attachments.
>>> Inline images get blocked.
>>>
>>> Attached here are what double-line mode and split-mode look like.  From
>>> your description it's split-mode.  But yes, a screenshot should help.
>>>
>>> Also show us your Edit -> Preferences -> Register Defaults page.
>>>
>>> Thanks,
>>>
>>> -derek
>>>
>>> On Thu, February 19, 2026 7:22 am, Paul Feakins wrote:
>>>> Hi Derek,
>>>>
>>>> I appreciate the reply but logically I MUST be in "Double Line" mode
>>>> because when I go to "View > Double Line", the extra lines disappear.
>>>>
>>>> I have developed a habit of pressing Alt+V, D immediately on opening an
>>>> account, but I would really rather it respected my preference.
>>>>
>>>> I may be running an old build, but it is the one that's in the Kubuntu
>>>> repositories:
>>>>
>>>> Version: 5.5
>>>> Build ID: 5.5+(2023-12-16)
>>>> Finance::Quote: 1.59
>>>>
>>>> Happy to attach screenshots if this list allows?
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> Kind regards,
>>>>
>>>>
>>>>       Paul Feakins
>>>>
>>>> Managing Director
>>>>
>>>>
>>>>
>>>>
>>>> 	Antropy.co.uk<https://antropy.co.uk>
>>>>
>>>> 	Antropy Ltd, Crawley Business Centre, Stephenson Way, Crawley, RH10
>>>> 1TN
>>>> <https://maps.app.goo.gl/QQ2iBRDE5mHuHA7G6>
>>>>
>>>>
>>>>
>>>> Antropy Ltd | Reg No: 06468795 | Registered in England & Wales
>>>>
>>>>
>>>>
>>>>
>>>> On 19/02/2026 12:18, Derek Atkins wrote:
>>>>> Hi Paul,
>>>>>
>>>>> The "Action" and "Memo" is the key here.  This is NOT double-line
>>>>> mode.
>>>>> In Double Line Mode you would see "Notes".  You're not seeing that, so
>>>>> you're not actually in double-line mode.
>>>>>
>>>>> The "Action" and "Memo" implies you're in "expanded split mode",
>>>>> either
>>>>> because you've turned on Auto-Split Ledger or Transaction Journal
>>>>> Modes.
>>>>> You can also get this by clicking the "Show Splits" button.
>>>>>
>>>>> Please check those settings.
>>>>>
>>>>> -derek
>>>>>
>>>>> On Thu, February 19, 2026 6:48 am, Paul Feakins via gnucash-user
>>>>> wrote:
>>>>>> Maf - thanks, but in "Edit -> Preferences -> Register Defaults",
>>>>>> Double
>>>>>> Line is unchecked.
>>>>>>
>>>>>> Stan - my view is "View » Basic Ledger".
>>>>>>
>>>>>> Let me re-state the problem as simply as I can:
>>>>>>
>>>>>> Despite, "Edit -> Preferences -> Register Defaults", Double Line
>>>>>> unchecked, when I double-click an account, it opens in Double Line
>>>>>> view
>>>>>> and I must go to "View > [uncheck] Double Line" before the extra
>>>>>> lines
>>>>>> disappear and I can get more transactions on the screen.
>>>>>>
>>>>>> So it appears GnuCash is ignoring my Preferences.
>>>>>>
>>>>>> For further clarify, the extra line that appears shows placeholder
>>>>>> text
>>>>>> of "Action" in the Ref column and "Memo" in the Customer column.
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> Kind regards,
>>>>>>
>>>>>>
>>>>>>        Paul Feakins
>>>>>>
>>>>>> Managing Director
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> 	Antropy.co.uk<https://antropy.co.uk>
>>>>>>
>>>>>> 	Antropy Ltd, Crawley Business Centre, Stephenson Way, Crawley, RH10
>>>>>> 1TN
>>>>>> <https://maps.app.goo.gl/QQ2iBRDE5mHuHA7G6>
>>>>>>
>>>>>>
>>>>>>
>>>>>> Antropy Ltd | Reg No: 06468795 | Registered in England & Wales
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> On 19/02/2026 05:00, Maf. King wrote:
>>>>>>> Hi Paul,
>>>>>>>
>>>>>>> The settings in Edit -> Preferences -> Register Defaults may have
>>>>>>> some
>>>>>>> bearing
>>>>>>> too,in addition to Stan's ideas.
>>>>>>>
>>>>>>> HTH,
>>>>>>> Maf.
>>>>>>>
>>>>>>>
>>>>>>> On Wednesday, 18 February 2026 21:36:24 GMT Stan Brown (using GC
>>>>>>> 4.14)
>>>>>>> wrote:
>>>>>>>> If I understand correctly, I don't think this is a bug. I think you
>>>>>>>> may
>>>>>>>> be conflating two types of "double-line" transactions.
>>>>>>>>
>>>>>>>> (1) View » Double line. This adds a line to each transaction in the
>>>>>>>> register, on which you can type Notes. (The Description field is
>>>>>>>> always
>>>>>>>> available, and I confess I've never found a use for Notes.)
>>>>>>>>
>>>>>>>> (2) View » Basic Ledger / Auto-Split Ledger / Transaction Journal.
>>>>>>>> * Basic ledger shows only the splits that belong to the account in
>>>>>>>> this
>>>>>>>> register. if you want to see all the splits in a transaction, click
>>>>>>>> on
>>>>>>>> the transaction and then click Split in the toolbar at the top.
>>>>>>>> * Auto-Split Ledger is the same except that whenever you are in a
>>>>>>>> particular transaction all splits for that transaction are shown.
>>>>>>>> * Transaction Journal always shows all splits in every transaction
>>>>>>>> in
>>>>>>>> this register, each split on a separate line. Since most
>>>>>>>> transactions
>>>>>>>> contain just two splits, this can look like a "double-line mode".
>>>>>>>>
>>>>>>>> I recommend you try each of these four settings in a register of
>>>>>>>> yours.
>>>>>>>> Now that you know what to look for they should make more sense.
>>>>>>>>
>>>>>>>> Stan Brown
>>>>>>>> Tehachapi, CA, USA
>>>>>>>> https://BrownMath.com
>>>>>>>>
>>>>>>>> On 2026-02-18 03:33, Paul Feakins via gnucash-user wrote:
>>>>>>>>> Not sure if this is the right email address to send this type of
>>>>>>>>> question to, but I'm finding that even with double-line view
>>>>>>>>> unchecked,
>>>>>>>>> accounts usually default to double-line view anyway meaning I have
>>>>>>>>> to
>>>>>>>>> go
>>>>>>>>> View > Double Line.
>>>>>>>>>
>>>>>>>>> Is this a bug?
>>>>>>>>>
>>>>>>>>> I'm on Kubuntu 24.04.
>>>>>>>>>
>>>>>>>>> GnuCash Version: 5.5
>>>>>>>>> Build ID: 5.5+(2023-12-16)
>>>>>>>>> Finance::Quote: 1.59
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>