[GNC] Gnucash Reports Crashing OS???
Julie G
gpeppers at gmail.com
Mon Feb 23 00:56:28 EST 2026
NAME="Linux Mint"
VERSION="22.2 (Zara)"
ID=linuxmint
ID_LIKE="ubuntu debian"
PRETTY_NAME="Linux Mint 22.2"
VERSION_ID="22.2"
HOME_URL="https://www.linuxmint.com/"
SUPPORT_URL="https://forums.linuxmint.com/"
BUG_REPORT_URL="
http://linuxmint-troubleshooting-guide.readthedocs.io/en/latest/"
PRIVACY_POLICY_URL="https://www.linuxmint.com/"
VERSION_CODENAME=zara
UBUNTU_CODENAME=noble
On Sun, Feb 22, 2026 at 2:52 PM David Cousens <davidcousens49 at gmail.com>
wrote:
> Julie,
>
> The most pertinent information will be the Operating system type ,
> primarily whether it is Linux, Windows or MacOSX and which version of
> GnuCash is installed and the source it was installed from (OS
> repositories, flatpak, Appimage, etc).
>
> What version of the OS can be helpful as well but usually only where
> the above does not provide enough information and if needed someone
> will specifically ask for it.
>
> For Linux Mint the operating system data is in a file /etc/os-release
> in the system files. If you type cat /etc/os-release in at a terminal
> you can cut and paste the info about the system from the terminal into
> a post where needed.
>
> On Sun, 2026-02-22 at 14:17 -0800, Julie G wrote:
> > Heyo,
> >
> > Recently, I installed linux mint 22.2 cinnamon. When emailing with
> > an
> > issue, am I really supposed to upload my whole system information? I
> > would
> > like to know if there is some pertinent bit of that which is enough,
> > or if
> > it really is best to copy it all in case it wants to be referenced?
> > Because this is basically my first time asking a question to the
> > whole mail
> > list, I am including it below. Meantime, my question/issue is this:
> > when
> > I run my gnucash company file everything is fine until I try to run a
> > report. I go to reports, choose the type I waNT (it doesn't seem to
> > matter
> > which one I ask for; I have tried several), and a new tab comes up
> > where
> > the report should appear. At first it is white, but before the
> > "choose
> > some options" bit has a chance to appear, the tab goes black.
> > Usually, my
> > cursor works for a second or two before it freezes up. I have tried
> > a
> > couple suggestions for how to unfreeze my NVidia, to no avail. I
> > can't get
> > a terminal to appear through any command suggestion I've tried, and
> > have
> > found no way to exit out except R-E-I-S-U-B.
> >
> > I have a laptop with linux some slightly different version, 6.2.9,
> > and it
> > can run reports just fine. The gnucash installation on the desktop
> > was
> > slightly different than the one on the laptop, so I installed the
> > exact
> > same one, 5.14.
> >
> > Does anyone have any suggestions on how to resolve this issue? I
> > have
> > tried updating NVidia drivers; I have the latest. Should I re-
> > install
> > linux with the same exact kind of cinnamon mint? Would love some
> > ideas...
> >
> > Thanks in advance!
> >
> > Julie
> >
> > System:
> > Kernel: 6.17.0-14-generic arch: x86_64 bits: 64 compiler: gcc v:
> > 13.3.0
> > clocksource: tsc
> > Desktop: Cinnamon v: 6.4.8 tk: GTK v: 3.24.41 wm: Muffin v: 6.4.1
> > vt: 7
> > dm: LightDM v: 1.30.0
> > Distro: Linux Mint 22.2 Zara base: Ubuntu 24.04 noble
> > Machine:
> > Type: Desktop System: Dell product: Inspiron 580 v: N/A serial:
> > <superuser required> Chassis:
> > type: 3 serial: <superuser required>
> > Mobo: Dell model: 0C2KJT v: A00 serial: <superuser required> uuid:
> > <superuser required>
> > BIOS: Dell v: A07 date: 11/13/2010
> > CPU:
> > Info: dual core model: Intel Core i3 550 bits: 64 type: MT MCP smt:
> > enabled arch: Westmere rev: 5
> > cache: L1: 128 KiB L2: 512 KiB L3: 4 MiB
> > Speed (MHz): avg: 1655 high: 1847 min/max: 1200/3200 cores: 1: 1359
> > 2:
> > 1832 3: 1582 4: 1847
> > bogomips: 25537
> > Flags: ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
> > Graphics:
> > Device-1: NVIDIA GT218 [GeForce 210] vendor: Micro-Star MSI driver:
> > nouveau v: kernel arch: Tesla
> > pcie: speed: 2.5 GT/s lanes: 16 ports: active: DVI-I-1,VGA-1
> > empty:
> > HDMI-A-1 bus-ID: 01:00.0
> > chip-ID: 10de:0a65 class-ID: 0300 temp: 39.0 C
> > Device-2: Logitech Webcam C260 driver: snd-usb-audio,uvcvideo type:
> > USB
> > rev: 2.0
> > speed: 480 Mb/s lanes: 1 bus-ID: 2-1.1.2:5 chip-ID: 046d:081a
> > class-ID:
> > 0102 serial: <filter>
> > Display: x11 server: X.Org v: 21.1.11 with: Xwayland v: 23.2.6
> > driver: X:
> > loaded: modesetting
> > unloaded: fbdev,vesa dri: nouveau gpu: nouveau display-ID: :0
> > screens: 1
> > Screen-1: 0 s-res: 2720x1024 s-dpi: 96 s-size: 719x270mm
> > (28.31x10.63")
> > s-diag: 768mm (30.24")
> > Monitor-1: DVI-I-1 pos: primary,bottom-r model: ViewSonic VX1935wm
> > serial: <filter>
> > res: 1440x900 hz: 60 dpi: 90 size: 408x255mm (16.06x10.04") diag:
> > 481mm
> > (18.9") modes:
> > max: 1440x900 min: 720x400
> > Monitor-2: VGA-1 pos: top-left model: Dell 1908FP serial: <filter>
> > res:
> > 1280x1024 hz: 60
> > dpi: 86 size: 376x301mm (14.8x11.85") diag: 482mm (19") modes:
> > max:
> > 1280x1024 min: 720x400
> > API: EGL v: 1.5 hw: drv: nvidia nouveau platforms: device: 0 drv:
> > nouveau
> > device: 1 drv: swrast
> > gbm: drv: nouveau surfaceless: drv: nouveau x11: drv: nouveau
> > inactive:
> > wayland
> > API: OpenGL v: 4.5 compat-v: 3.3 vendor: mesa v: 25.2.8-
> > 0ubuntu0.24.04.1
> > glx-v: 1.4
> > direct-render: yes renderer: NVA8 device-ID: 10de:0a65
> > Audio:
> > Device-1: Intel 5 Series/3400 Series High Definition Audio vendor:
> > Dell 5
> > driver: snd_hda_intel
> > v: kernel bus-ID: 00:1b.0 chip-ID: 8086:3b56 class-ID: 0403
> > Device-2: NVIDIA High Definition Audio vendor: Micro-Star MSI
> > driver:
> > snd_hda_intel v: kernel
> > pcie: speed: 2.5 GT/s lanes: 16 bus-ID: 01:00.1 chip-ID:
> > 10de:0be3
> > class-ID: 0403
> > Device-3: Logitech Webcam C260 driver: snd-usb-audio,uvcvideo type:
> > USB
> > rev: 2.0
> > speed: 480 Mb/s lanes: 1 bus-ID: 2-1.1.2:5 chip-ID: 046d:081a
> > class-ID:
> > 0102 serial: <filter>
> > API: ALSA v: k6.17.0-14-generic status: kernel-api
> > Server-1: PipeWire v: 1.0.5 status: active with: 1: pipewire-pulse
> > status: active
> > 2: wireplumber status: active 3: pipewire-alsa type: plugin
> > Network:
> > Device-1: Broadcom NetLink BCM57788 Gigabit Ethernet PCIe vendor:
> > Dell
> > driver: tg3 v: kernel
> > pcie: speed: 2.5 GT/s lanes: 1 port: N/A bus-ID: 03:00.0 chip-ID:
> > 14e4:1691 class-ID: 0200
> > IF: enp3s0 state: up speed: 1000 Mbps duplex: full mac: <filter>
> > Drives:
> > Local Storage: total: 1.36 TiB used: 59.08 GiB (4.2%)
> > ID-1: /dev/sda vendor: Samsung model: SSD 860 EVO 500GB size:
> > 465.76 GiB
> > speed: 3.0 Gb/s
> > tech: SSD serial: <filter> fw-rev: 4B6Q scheme: GPT
> > ID-2: /dev/sdb vendor: Samsung model: SSD 870 EVO 1TB size: 931.51
> > GiB
> > speed: 3.0 Gb/s
> > tech: SSD serial: <filter> fw-rev: 2B6Q scheme: GPT
> > Partition:
> > ID-1: / size: 456.88 GiB used: 59.07 GiB (12.9%) fs: ext4 dev:
> > /dev/sda3
> > ID-2: /boot/efi size: 512 MiB used: 6.1 MiB (1.2%) fs: vfat dev:
> > /dev/sda2
> > Swap:
> > ID-1: swap-1 type: file size: 2 GiB used: 0 KiB (0.0%) priority: -2
> > file:
> > /swapfile
> > USB:
> > Hub-1: 1-0:1 info: full speed or root hub ports: 4 rev: 2.0 speed:
> > 480
> > Mb/s lanes: 1
> > chip-ID: 1d6b:0002 class-ID: 0900
> > Hub-2: 2-0:1 info: full speed or root hub ports: 2 rev: 2.0 speed:
> > 480
> > Mb/s lanes: 1
> > chip-ID: 1d6b:0002 class-ID: 0900
> > Hub-3: 2-1:2 info: Intel Integrated Rate Matching Hub ports: 6 rev:
> > 2.0
> > speed: 480 Mb/s
> > lanes: 1 chip-ID: 8087:0020 class-ID: 0900
> > Hub-4: 2-1.1:3 info: Microchip (formerly SMSC) Hub ports: 4 rev:
> > 2.0
> > speed: 480 Mb/s lanes: 1
> > power: 2mA chip-ID: 0424:2504 class-ID: 0900
> > Device-1: 2-1.1.2:5 info: Logitech Webcam C260 type: video,audio
> > driver:
> > snd-usb-audio,uvcvideo
> > interfaces: 4 rev: 2.0 speed: 480 Mb/s lanes: 1 power: 500mA
> > chip-ID:
> > 046d:081a class-ID: 0102
> > serial: <filter>
> > Hub-5: 2-1.3:4 info: Terminus Hub ports: 4 rev: 2.0 speed: 480 Mb/s
> > lanes: 1 power: 100mA
> > chip-ID: 1a40:0101 class-ID: 0900
> > Device-1: 2-1.3.1:6 info: Primax HP Optical Mouse type: mouse
> > driver:
> > hid-generic,usbhid
> > interfaces: 1 rev: 2.0 speed: 1.5 Mb/s lanes: 1 power: 98mA chip-
> > ID:
> > 0461:4d0f class-ID: 0301
> > Device-2: 2-1.3.2:7 info: Silicon Motion - Taiwan (formerly Feiya )
> > Flash
> > Drive
> > type: mass storage driver: usb-storage interfaces: 1 rev: 2.0
> > speed:
> > 480 Mb/s lanes: 1
> > power: 100mA chip-ID: 090c:1000 class-ID: 0806 serial: <filter>
> > Device-3: 2-1.3.3:8 info: Dell QuietKey Keyboard type: keyboard
> > driver:
> > hid-generic,usbhid
> > interfaces: 1 rev: 1.1 speed: 1.5 Mb/s lanes: 1 power: 70mA chip-
> > ID:
> > 413c:2106 class-ID: 0301
> > Hub-6: 3-0:1 info: full speed or root hub ports: 2 rev: 2.0 speed:
> > 480
> > Mb/s lanes: 1
> > chip-ID: 1d6b:0002 class-ID: 0900
> > Hub-7: 3-1:2 info: Intel Integrated Rate Matching Hub ports: 8 rev:
> > 2.0
> > speed: 480 Mb/s
> > lanes: 1 chip-ID: 8087:0020 class-ID: 0900
> > Device-1: 3-1.2:3 info: Fitipower Integrated Mass Storage Device
> > type:
> > mass storage
> > driver: usb-storage interfaces: 1 rev: 2.0 speed: 480 Mb/s lanes:
> > 1
> > power: 250mA
> > chip-ID: 18e3:9106 class-ID: 0806 serial: <filter>
> > Device-2: 3-1.4:4 info: Canon CanoScan LiDE 210 type: <vendor
> > specific>
> > driver: N/A
> > interfaces: 1 rev: 2.0 speed: 480 Mb/s lanes: 1 power: 500mA
> > chip-ID:
> > 04a9:190a class-ID: ff00
> > Hub-8: 4-0:1 info: full speed or root hub ports: 2 rev: 1.1 speed:
> > 12
> > Mb/s lanes: 1
> > chip-ID: 1d6b:0001 class-ID: 0900
> > Hub-9: 5-0:1 info: full speed or root hub ports: 2 rev: 1.1 speed:
> > 12
> > Mb/s lanes: 1
> > chip-ID: 1d6b:0001 class-ID: 0900
> > Sensors:
> > System Temperatures: cpu: 55.0 C mobo: N/A gpu: nouveau temp: 40.0
> > C
> > Fan Speeds (rpm): cpu: 935 fan-2: 812
> > Repos:
> > Packages: 2560 pm: dpkg pkgs: 2545 pm: flatpak pkgs: 15
> > No active apt repos in: /etc/apt/sources.list
> > Active apt repos in: /etc/apt/sources.list.d/element-io.list
> > 1: deb [signed-by=/usr/share/keyrings/element-io-archive-
> > keyring.gpg]
> > https: //packages.element.io/debian/ default main
> > Active apt repos in: /etc/apt/sources.list.d/google-chrome.list
> > 1: deb [arch=amd64] https: //dl.google.com/linux/chrome/deb/
> > stable main
> > Active apt repos in:
> > /etc/apt/sources.list.d/official-package-repositories.list
> > 1: deb http: //packages.linuxmint.com zara main upstream import
> > backport
> > 2: deb http: //archive.ubuntu.com/ubuntu noble main restricted
> > universe
> > multiverse
> > 3: deb http: //archive.ubuntu.com/ubuntu noble-updates main
> > restricted
> > universe multiverse
> > 4: deb http: //archive.ubuntu.com/ubuntu noble-backports main
> > restricted universe multiverse
> > 5: deb http: //security.ubuntu.com/ubuntu/ noble-security main
> > restricted universe multiverse
> > Info:
> > Memory: total: 12 GiB note: est. available: 9.58 GiB used: 4.58 GiB
> > (47.9%)
> > Processes: 306 Power: uptime: 6m states: freeze,mem,disk suspend:
> > deep
> > wakeups: 0
> > hibernate: platform Init: systemd v: 255 target: graphical (5)
> > default:
> > graphical
> > Compilers: gcc: 13.3.0 Client: Cinnamon v: 6.4.8 inxi: 3.3.34
> > _______________________________________________
> > gnucash-user mailing list
> > gnucash-user at gnucash.org
> > To update your subscription preferences or to unsubscribe:
> > https://lists.gnucash.org/mailman/listinfo/gnucash-user
> > -----
> > Please remember to CC this list on all your replies.
> > You can do this by using Reply-To-List or Reply-All.
>
> --
> David Cousens
>
More information about the gnucash-user
mailing list