[GNC] Gnucash Reports Crashing OS???
Julie G
gpeppers at gmail.com
Mon Feb 23 17:09:48 EST 2026
ha! reply all. Hey, what if I upgraded to linux mint 22.3 zena? Think I
would still have this NVidia issue?
On Mon, Feb 23, 2026 at 1:37 PM Julie G <gpeppers at gmail.com> wrote:
> David,
>
> I may be making my responses in an annoying manner; one at a time. I
> intend to stop doing this.
> For this moment, I went to a terminal and typed "tmp/gnucash.trace" and
> got "no such file or directory". But I want to investigate further the
> NVidia thing... if I could use a different driver? not sure how to do
> that but somewhere in this email thread...
>
> On Sun, Feb 22, 2026 at 10:42 PM David Cousens <davidcousens49 at gmail.com>
> wrote:
>
>>
>> Julie
>> Possibly because it is not crashing the system as such and somehow just
>> putting it in a non-responsive state. Have you tried restarting the
>> Cinnamon desktop while it is in that state?
>> *Methods for Restarting Cinnamon:*
>>
>> - *Keyboard Shortcut (Fastest):* Press Alt + F2, type r, then press
>> Enter.
>> - *Alternative Shortcut:* Press Ctrl + Alt + Esc.
>> - *Terminal Command:* Run cinnamon --replace & or killall -HUP
>> cinnamon
>> <https://www.google.com/search?q=killall+-HUP+cinnamon&oq=Restarting+Coinnamon+desktop+in+Linux+MInt&gs_lcrp=EgZjaHJvbWUyBggAEEUYOTIJCAEQIRgKGKABMgcIAhAhGI8CMgcIAxAhGI8C0gEKMTg3MjVqMGoxNagCCLACAfEFGeulN3K6XsY&sourceid=chrome&ie=UTF-8&mstk=AUtExfBjJSKgLtBGIBAASitwjNFbQOi0eof0iCk4nDYX04RZ4hIU6kHLVS6LZsW6RS5u_n27woCx4gByZ5Y892IZiooWzQvAZA5vsM34Us0HZ1mqs3OAFKDIfzk6P6zewtJi7ht6ZPEnhMKpUM6lBtFKlAf2KBNLRCrrkVhoTU4bIOg5lvI&csui=3&ved=2ahUKEwjhwf7F_O6SAxUjd2wGHR1WCV4QgK4QegQIAxAD>
>> .
>> - *If frozen (TTY):* Switch to a TTY (e.g., Ctrl+Alt+F2), log in, and
>> run export DISPLAY=:0; cinnamon --replace &
>> <https://www.google.com/search?q=export+DISPLAY%3D%3A0%3B+cinnamon+--replace+%26&oq=Restarting+Coinnamon+desktop+in+Linux+MInt&gs_lcrp=EgZjaHJvbWUyBggAEEUYOTIJCAEQIRgKGKABMgcIAhAhGI8CMgcIAxAhGI8C0gEKMTg3MjVqMGoxNagCCLACAfEFGeulN3K6XsY&sourceid=chrome&ie=UTF-8&mstk=AUtExfBjJSKgLtBGIBAASitwjNFbQOi0eof0iCk4nDYX04RZ4hIU6kHLVS6LZsW6RS5u_n27woCx4gByZ5Y892IZiooWzQvAZA5vsM34Us0HZ1mqs3OAFKDIfzk6P6zewtJi7ht6ZPEnhMKpUM6lBtFKlAf2KBNLRCrrkVhoTU4bIOg5lvI&csui=3&ved=2ahUKEwjhwf7F_O6SAxUjd2wGHR1WCV4QgK4QegQIAxAF>
>> .
>> - *Troubleshoot Menu:* Right-click the panel and select
>> "Troubleshoot" > "Restart Cinnamon".
>>
>> If that doesn't work and you can't open a terminal to use the "sudo
>> reboot" or "sudo shutdown -r now" commands then Alt PrtScr and typing the
>> REISUB is likely the only safe option tto shutdown the system and reboot.
>>
>> Affter you get the sytem back up see if a tracefile exists at
>> /tmp/gnucash.trace. If you start gnucash from a terminal with "gnucash
>> --debug --extra --logto <path to file>" where the path points to a file
>> location in your home directory I think that dumps as much information as
>> possible. The only problem is the trace file may contain account
>> information etc you don't want on a public site. If you can locate whatever
>> hung the system it will likely be the last few entries
>>
>> On Sun, 2026-02-22 at 21:59 -0800, Julie G wrote:
>>
>> hmmm? LASt crash reports were on sat 02-14 and related to celluloid. An
>> unrelated issue? It crashed earlier today, wonder why there was not a
>> crash report for it...
>>
>> On Sun, Feb 22, 2026 at 3:34 PM David Cousens <davidcousens49 at gmail.com>
>> wrote:
>>
>> I am running GnuCash 5.14 on Linux Mint 22.2 on a Dell 7050 desktop, an
>> ASUS G51J laptop and a Dell XPS-13 laptop without the problems you
>> describe with reports crashing the system. The desktop graphics is the
>> Intel Mesa and the ASUS laptop has an NVidia GeForce GTX860M using the
>> NVidia drivers.
>>
>> With system crashes getting crash report (Menu > ADministration >
>> System Reports > Crash reports or /var/crash/ in the files menu) and
>> attaching that information may help identify the problem. The crash
>> report contains a lot of information, but it is usually the section
>> from the heading "Traceback:" at the end of the file which is most
>> useful as it gives the series of program calls leading up to the crash.
>> It is probably better to attach the whole file to a post rather than
>> including it in the post text itself.
>>
>>
>> The other useful information is the tracefile generated by GnuCash
>> itself. On Linux it is called gnucash.trace and is located in /tmp. If
>> your GnuCash is a flatpak installation it will be
>> in/run/user/1000/.flatpak/org.gnucash.GnuCash/tmp/gnucash.trace.(See
>> https://wiki.gnucash.org/wiki/Tracefile ) for more info. Likewise
>> attach the file to the post
>>
>>
>> With that info someone is more likely to be able to identify the
>> problem.
>>
>> Cheers
>>
>> david
>>
>> On Sun, 2026-02-22 at 14:17 -0800, Julie G wrote:
>> > Heyo,
>> >
>> > Recently, I installed linux mint 22.2 cinnamon. When emailing with
>> > an
>> > issue, am I really supposed to upload my whole system information? I
>> > would
>> > like to know if there is some pertinent bit of that which is enough,
>> > or if
>> > it really is best to copy it all in case it wants to be referenced?
>> > Because this is basically my first time asking a question to the
>> > whole mail
>> > list, I am including it below. Meantime, my question/issue is this:
>> > when
>> > I run my gnucash company file everything is fine until I try to run a
>> > report. I go to reports, choose the type I waNT (it doesn't seem to
>> > matter
>> > which one I ask for; I have tried several), and a new tab comes up
>> > where
>> > the report should appear. At first it is white, but before the
>> > "choose
>> > some options" bit has a chance to appear, the tab goes black.
>> > Usually, my
>> > cursor works for a second or two before it freezes up. I have tried
>> > a
>> > couple suggestions for how to unfreeze my NVidia, to no avail. I
>> > can't get
>> > a terminal to appear through any command suggestion I've tried, and
>> > have
>> > found no way to exit out except R-E-I-S-U-B.
>> >
>> > I have a laptop with linux some slightly different version, 6.2.9,
>> > and it
>> > can run reports just fine. The gnucash installation on the desktop
>> > was
>> > slightly different than the one on the laptop, so I installed the
>> > exact
>> > same one, 5.14.
>> >
>> > Does anyone have any suggestions on how to resolve this issue? I
>> > have
>> > tried updating NVidia drivers; I have the latest. Should I re-
>> > install
>> > linux with the same exact kind of cinnamon mint? Would love some
>> > ideas...
>> >
>> > Thanks in advance!
>> >
>> > Julie
>> >
>> > System:
>> > Kernel: 6.17.0-14-generic arch: x86_64 bits: 64 compiler: gcc v:
>> > 13.3.0
>> > clocksource: tsc
>> > Desktop: Cinnamon v: 6.4.8 tk: GTK v: 3.24.41 wm: Muffin v: 6.4.1
>> > vt: 7
>> > dm: LightDM v: 1.30.0
>> > Distro: Linux Mint 22.2 Zara base: Ubuntu 24.04 noble
>> > Machine:
>> > Type: Desktop System: Dell product: Inspiron 580 v: N/A serial:
>> > <superuser required> Chassis:
>> > type: 3 serial: <superuser required>
>> > Mobo: Dell model: 0C2KJT v: A00 serial: <superuser required> uuid:
>> > <superuser required>
>> > BIOS: Dell v: A07 date: 11/13/2010
>> > CPU:
>> > Info: dual core model: Intel Core i3 550 bits: 64 type: MT MCP smt:
>> > enabled arch: Westmere rev: 5
>> > cache: L1: 128 KiB L2: 512 KiB L3: 4 MiB
>> > Speed (MHz): avg: 1655 high: 1847 min/max: 1200/3200 cores: 1: 1359
>> > 2:
>> > 1832 3: 1582 4: 1847
>> > bogomips: 25537
>> > Flags: ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
>> > Graphics:
>> > Device-1: NVIDIA GT218 [GeForce 210] vendor: Micro-Star MSI driver:
>> > nouveau v: kernel arch: Tesla
>> > pcie: speed: 2.5 GT/s lanes: 16 ports: active: DVI-I-1,VGA-1
>> > empty:
>> > HDMI-A-1 bus-ID: 01:00.0
>> > chip-ID: 10de:0a65 class-ID: 0300 temp: 39.0 C
>> > Device-2: Logitech Webcam C260 driver: snd-usb-audio,uvcvideo type:
>> > USB
>> > rev: 2.0
>> > speed: 480 Mb/s lanes: 1 bus-ID: 2-1.1.2:5 chip-ID: 046d:081a
>> > class-ID:
>> > 0102 serial: <filter>
>> > Display: x11 server: X.Org v: 21.1.11 with: Xwayland v: 23.2.6
>> > driver: X:
>> > loaded: modesetting
>> > unloaded: fbdev,vesa dri: nouveau gpu: nouveau display-ID: :0
>> > screens: 1
>> > Screen-1: 0 s-res: 2720x1024 s-dpi: 96 s-size: 719x270mm
>> > (28.31x10.63")
>> > s-diag: 768mm (30.24")
>> > Monitor-1: DVI-I-1 pos: primary,bottom-r model: ViewSonic VX1935wm
>> > serial: <filter>
>> > res: 1440x900 hz: 60 dpi: 90 size: 408x255mm (16.06x10.04") diag:
>> > 481mm
>> > (18.9") modes:
>> > max: 1440x900 min: 720x400
>> > Monitor-2: VGA-1 pos: top-left model: Dell 1908FP serial: <filter>
>> > res:
>> > 1280x1024 hz: 60
>> > dpi: 86 size: 376x301mm (14.8x11.85") diag: 482mm (19") modes:
>> > max:
>> > 1280x1024 min: 720x400
>> > API: EGL v: 1.5 hw: drv: nvidia nouveau platforms: device: 0 drv:
>> > nouveau
>> > device: 1 drv: swrast
>> > gbm: drv: nouveau surfaceless: drv: nouveau x11: drv: nouveau
>> > inactive:
>> > wayland
>> > API: OpenGL v: 4.5 compat-v: 3.3 vendor: mesa v: 25.2.8-
>> > 0ubuntu0.24.04.1
>> > glx-v: 1.4
>> > direct-render: yes renderer: NVA8 device-ID: 10de:0a65
>> > Audio:
>> > Device-1: Intel 5 Series/3400 Series High Definition Audio vendor:
>> > Dell 5
>> > driver: snd_hda_intel
>> > v: kernel bus-ID: 00:1b.0 chip-ID: 8086:3b56 class-ID: 0403
>> > Device-2: NVIDIA High Definition Audio vendor: Micro-Star MSI
>> > driver:
>> > snd_hda_intel v: kernel
>> > pcie: speed: 2.5 GT/s lanes: 16 bus-ID: 01:00.1 chip-ID:
>> > 10de:0be3
>> > class-ID: 0403
>> > Device-3: Logitech Webcam C260 driver: snd-usb-audio,uvcvideo type:
>> > USB
>> > rev: 2.0
>> > speed: 480 Mb/s lanes: 1 bus-ID: 2-1.1.2:5 chip-ID: 046d:081a
>> > class-ID:
>> > 0102 serial: <filter>
>> > API: ALSA v: k6.17.0-14-generic status: kernel-api
>> > Server-1: PipeWire v: 1.0.5 status: active with: 1: pipewire-pulse
>> > status: active
>> > 2: wireplumber status: active 3: pipewire-alsa type: plugin
>> > Network:
>> > Device-1: Broadcom NetLink BCM57788 Gigabit Ethernet PCIe vendor:
>> > Dell
>> > driver: tg3 v: kernel
>> > pcie: speed: 2.5 GT/s lanes: 1 port: N/A bus-ID: 03:00.0 chip-ID:
>> > 14e4:1691 class-ID: 0200
>> > IF: enp3s0 state: up speed: 1000 Mbps duplex: full mac: <filter>
>> > Drives:
>> > Local Storage: total: 1.36 TiB used: 59.08 GiB (4.2%)
>> > ID-1: /dev/sda vendor: Samsung model: SSD 860 EVO 500GB size:
>> > 465.76 GiB
>> > speed: 3.0 Gb/s
>> > tech: SSD serial: <filter> fw-rev: 4B6Q scheme: GPT
>> > ID-2: /dev/sdb vendor: Samsung model: SSD 870 EVO 1TB size: 931.51
>> > GiB
>> > speed: 3.0 Gb/s
>> > tech: SSD serial: <filter> fw-rev: 2B6Q scheme: GPT
>> > Partition:
>> > ID-1: / size: 456.88 GiB used: 59.07 GiB (12.9%) fs: ext4 dev:
>> > /dev/sda3
>> > ID-2: /boot/efi size: 512 MiB used: 6.1 MiB (1.2%) fs: vfat dev:
>> > /dev/sda2
>> > Swap:
>> > ID-1: swap-1 type: file size: 2 GiB used: 0 KiB (0.0%) priority: -2
>> > file:
>> > /swapfile
>> > USB:
>> > Hub-1: 1-0:1 info: full speed or root hub ports: 4 rev: 2.0 speed:
>> > 480
>> > Mb/s lanes: 1
>> > chip-ID: 1d6b:0002 class-ID: 0900
>> > Hub-2: 2-0:1 info: full speed or root hub ports: 2 rev: 2.0 speed:
>> > 480
>> > Mb/s lanes: 1
>> > chip-ID: 1d6b:0002 class-ID: 0900
>> > Hub-3: 2-1:2 info: Intel Integrated Rate Matching Hub ports: 6 rev:
>> > 2.0
>> > speed: 480 Mb/s
>> > lanes: 1 chip-ID: 8087:0020 class-ID: 0900
>> > Hub-4: 2-1.1:3 info: Microchip (formerly SMSC) Hub ports: 4 rev:
>> > 2.0
>> > speed: 480 Mb/s lanes: 1
>> > power: 2mA chip-ID: 0424:2504 class-ID: 0900
>> > Device-1: 2-1.1.2:5 info: Logitech Webcam C260 type: video,audio
>> > driver:
>> > snd-usb-audio,uvcvideo
>> > interfaces: 4 rev: 2.0 speed: 480 Mb/s lanes: 1 power: 500mA
>> > chip-ID:
>> > 046d:081a class-ID: 0102
>> > serial: <filter>
>> > Hub-5: 2-1.3:4 info: Terminus Hub ports: 4 rev: 2.0 speed: 480 Mb/s
>> > lanes: 1 power: 100mA
>> > chip-ID: 1a40:0101 class-ID: 0900
>> > Device-1: 2-1.3.1:6 info: Primax HP Optical Mouse type: mouse
>> > driver:
>> > hid-generic,usbhid
>> > interfaces: 1 rev: 2.0 speed: 1.5 Mb/s lanes: 1 power: 98mA chip-
>> > ID:
>> > 0461:4d0f class-ID: 0301
>> > Device-2: 2-1.3.2:7 info: Silicon Motion - Taiwan (formerly Feiya )
>> > Flash
>> > Drive
>> > type: mass storage driver: usb-storage interfaces: 1 rev: 2.0
>> > speed:
>> > 480 Mb/s lanes: 1
>> > power: 100mA chip-ID: 090c:1000 class-ID: 0806 serial: <filter>
>> > Device-3: 2-1.3.3:8 info: Dell QuietKey Keyboard type: keyboard
>> > driver:
>> > hid-generic,usbhid
>> > interfaces: 1 rev: 1.1 speed: 1.5 Mb/s lanes: 1 power: 70mA chip-
>> > ID:
>> > 413c:2106 class-ID: 0301
>> > Hub-6: 3-0:1 info: full speed or root hub ports: 2 rev: 2.0 speed:
>> > 480
>> > Mb/s lanes: 1
>> > chip-ID: 1d6b:0002 class-ID: 0900
>> > Hub-7: 3-1:2 info: Intel Integrated Rate Matching Hub ports: 8 rev:
>> > 2.0
>> > speed: 480 Mb/s
>> > lanes: 1 chip-ID: 8087:0020 class-ID: 0900
>> > Device-1: 3-1.2:3 info: Fitipower Integrated Mass Storage Device
>> > type:
>> > mass storage
>> > driver: usb-storage interfaces: 1 rev: 2.0 speed: 480 Mb/s lanes:
>> > 1
>> > power: 250mA
>> > chip-ID: 18e3:9106 class-ID: 0806 serial: <filter>
>> > Device-2: 3-1.4:4 info: Canon CanoScan LiDE 210 type: <vendor
>> > specific>
>> > driver: N/A
>> > interfaces: 1 rev: 2.0 speed: 480 Mb/s lanes: 1 power: 500mA
>> > chip-ID:
>> > 04a9:190a class-ID: ff00
>> > Hub-8: 4-0:1 info: full speed or root hub ports: 2 rev: 1.1 speed:
>> > 12
>> > Mb/s lanes: 1
>> > chip-ID: 1d6b:0001 class-ID: 0900
>> > Hub-9: 5-0:1 info: full speed or root hub ports: 2 rev: 1.1 speed:
>> > 12
>> > Mb/s lanes: 1
>> > chip-ID: 1d6b:0001 class-ID: 0900
>> > Sensors:
>> > System Temperatures: cpu: 55.0 C mobo: N/A gpu: nouveau temp: 40.0
>> > C
>> > Fan Speeds (rpm): cpu: 935 fan-2: 812
>> > Repos:
>> > Packages: 2560 pm: dpkg pkgs: 2545 pm: flatpak pkgs: 15
>> > No active apt repos in: /etc/apt/sources.list
>> > Active apt repos in: /etc/apt/sources.list.d/element-io.list
>> > 1: deb [signed-by=/usr/share/keyrings/element-io-archive-
>> > keyring.gpg]
>> > https: //packages.element.io/debian/ default main
>> > Active apt repos in: /etc/apt/sources.list.d/google-chrome.list
>> > 1: deb [arch=amd64] https: //dl.google.com/linux/chrome/deb/
>> > stable main
>> > Active apt repos in:
>> > /etc/apt/sources.list.d/official-package-repositories.list
>> > 1: deb http: //packages.linuxmint.com zara main upstream import
>> > backport
>> > 2: deb http: //archive.ubuntu.com/ubuntu noble main restricted
>> > universe
>> > multiverse
>> > 3: deb http: //archive.ubuntu.com/ubuntu noble-updates main
>> > restricted
>> > universe multiverse
>> > 4: deb http: //archive.ubuntu.com/ubuntu noble-backports main
>> > restricted universe multiverse
>> > 5: deb http: //security.ubuntu.com/ubuntu/ noble-security main
>> > restricted universe multiverse
>> > Info:
>> > Memory: total: 12 GiB note: est. available: 9.58 GiB used: 4.58 GiB
>> > (47.9%)
>> > Processes: 306 Power: uptime: 6m states: freeze,mem,disk suspend:
>> > deep
>> > wakeups: 0
>> > hibernate: platform Init: systemd v: 255 target: graphical (5)
>> > default:
>> > graphical
>> > Compilers: gcc: 13.3.0 Client: Cinnamon v: 6.4.8 inxi: 3.3.34
>> > _______________________________________________
>> > gnucash-user mailing list
>> > gnucash-user at gnucash.org
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>> > -----
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>>
>>
>> --
>>
>> David Cousens
>>
>
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