[GNC] Update program, but now GNUCash will not start

[Sherlock]

Have you tried uninstalling GnuCash and deleting the C:\Program Files 
(x86)\gnucash folder prior to installing GnuCash 5.16?

Regards,

Sherlock

On 7/22/26 12:40 AM, General wrote:
> Dear Sir
> I have updated my GNUCash program from 5.12 to 5.16 on Windows. The installation process runs smoothly, but the program will not run beyond this error message:
> 
> 
> 
> 
> The "file libstdc++-6.dll" is present - it is dated 9 August 2025.
> 
> Any thoughts?
> 
> Best regards.
> 
> V F Moore