[GNC] Something went wrong....

[David Cousens]

Pam,

You need to locate the data file. If you uninstalled then reinstalled
the program then it mwon't have the location of your data file stored.
It is stored at a location of your choice. The datafile will have
whatever name you gave it ORIGINALLY and a ".gnucash " file extension
and will likely be located in your Documents area under Windows or your
home directory on Linux. If it is not in its own folder/directory there
will also be log fileas and backup files in the same folder. (See 
https://code.gnucash.org/website/docs/v1.8/C/gnucash-guide/basics_backup1.html
for detail.)

Use the file explorer and file search mechanisms for your OS to locate
the data file, then when you start GnuCash select File>Open from the
menu, navigate to that location and select the datafile to open it




On Sat, 2026-03-07 at 16:04 -0600, PAM HUTCHINSON via gnucash-user
wrote:
> I was trying to reconcile one of my accounts.   Reconciliation went
> ok but I was immediately bumped out the program.  When I went back
> into the program it was like the reconciliation had never been done. 
> I did this several times with the same result.   After trying several
> things I found I could no longer get into the program at all.   I
> eventually uninstalled the program and reinstalled it.   I think it
> will only allow me to start from scratch to start a new program.  Is
> there a way I can import my previous data into a new program?  
> Access existing data files so I don't lose everything?
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-- 
David Cousens