[GNC] Runtime to terminate in an unusual way

[John Ralls]

That’s a user-list question. There’s also not enough information there for anyone to know what happened. Please see https://wiki.gnucash.org/wiki/Tracefile for the first place to look for a cause of the crash. You might also find more details in the Windows Event logs.

Note that Windows 7 isn’t supported. If GnuCash works on it for you, great, but if it doesn’t we’re not going to do anything about it. We continue to support Windows 10 for now, but Microsoft doesn’t.

Regards,
John Ralls


> On May 9, 2026, at 23:38, Raymond Vogt <rvogt19 at gmail.com> wrote:
> 
> I was trying to back up my gnucash file from my Windows 10 laptop to my Windows 7 desktop computer. Both have the latest version installed.
> There was no option to run as administrator.
> Please see the attached screenshot for details. 
> Thanks for your help.
> Raymond
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