Build 2.2.9 on Ubuntu Lucid 10.04

scar scar at
Fri Oct 8 20:08:00 EDT 2010

Hash: SHA256

Derek Atkins @ 10/06/2010 06:23 AM:
> Hi,
> scar <scar at> writes:
>> Derek Atkins @ 10/05/2010 11:02 AM:
>>> scar <scar at> writes:
>>>> Derek Atkins @ 09/23/2010 07:22 AM:
>>>>> scar <scar at> writes:
>>>>>> In the meantime i have been using the unstable version, and a strange
>>>>>> thing happened where an invoice's payment didn't actually mark the
>>>>>> invoice as paid, leading to me calling the customer inquiring about
>>>>>> their past-due invoice.  It would be great to be able to move back to
>>>>>> the stable version.  If anyone has any suggestions to get it compiled,
>>>>>> it would be much appreciated!
>>>>> You should always run a Customer Report before calling a customer in
>>>>> order to verify that you're not hitting bug #488035
>>>> i was actually processing a payment for an already-posted invoice.  even
>>>> better would be to get 2.2.9 compiled....
>>> Process Payment applies payments to Customers, not Invoices.  The
>>> payment will be applied to all the customer's invoices in FIFO order.
>>> If you select an invoice in the PP Dialog then that invoice gets put at
>>> the front of the FIFO line.  But really, payments go to the customer.
>> I'm running a customer report here for the entire year and it is not
>> showing the payment, and is showing a balance due.  However, the payment
>> is showing up in my checking account when i do a search for the
>> customer's name.
> Things to check:
> 1) do you have multiple A/R accounts?  If so, maybe the invoice and
>    payment went into different accounts?

No, only one A/R account.

> 2) Are you sure you entered the payment via the Process Payment UI?  If
>    not, then the reports wouldn't notice them.

For sure.  I always search for the customer, then click 'customer's
invoices', then select the invoice to be paid, then click 'process payment'



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