Gnome dropping Bugzilla

[John Ralls]

The problem with both YouTrack and Jira is that they're free for open source until they're not, and when they're not we're screwed. We've already had that experience with Uservoice, which was free when they rolled it out--and our account is grandfathered at least for now--but no new free accounts can be created.

Regards,
John Ralls

> On Aug 1, 2017, at 8:11 AM, Herbert Mühlburger <mail at muehlburger.at> wrote:
> 
> What about using Jira?
> 
> -- 
> Herbert Mühlburger
> 
> Email: mail at muehlburger.at
> Web: https://blog.muehlburger.at
> 
> Am Mo, 31. Jul 2017, um 21:56, schrieb John Ralls:
>> As I think everyone knows, we use bugzilla.gnome.org
>> <http://bugzilla.gnome.org/> for bug and enhancement tracking.
>> 
>> There's a new banner on every BZ page saying that Gnome plans to drop
>> Bugzilla and the CGit repository browser, replacing them with Gitlab.
>> 
>> That isn't going to work for us. I don't think it's going to work for
>> Gnome, either, because a bug tracker that can't do word searches isn't
>> capable of managing thousands of open bugs
>> (https://docs.gitlab.com/ee/user/search/index.html
>> <https://docs.gitlab.com/ee/user/search/index.html>), but that's not our
>> problem. Our problem is that with our repository not at git.gnome.org
>> <http://git.gnome.org/> there won't be a GnuCash project in GitLab and so
>> there won't be a bug tracker. We'll need to get a new one.
>> 
>> Since we do mirror our repos to Github it is a viable option and it does
>> at least have better search facilities (or at least they're better
>> documented) that Gitlab, see
>> https://help.github.com/articles/searching-issues-and-pull-requests/
>> <https://help.github.com/articles/searching-issues-and-pull-requests/>.
>> It lacks many other features of BZ: All categorization and status
>> tracking is by "labels" and they have no inherent hierarchy or
>> organization.
>> 
>> So I think we're going to need our own bugtracker.
>> 
>> BZ is Free and it should be fairly simple to get the Gnome bug team to
>> ship us a dump of our part of the database and set up a redirect once we
>> have our instance up and running. The web display on whatever it is that
>> GNU uses (e.g. https://savannah.gnu.org/bugs/?group=guile
>> <https://savannah.gnu.org/bugs/?group=guile>) but I dislike that it is
>> operated entirely by email. Mantis is popular but is managed by a bug
>> list. It's filterable to a fare-thee-well but lacks controlled
>> vocabularies on many of its fields so managing a large number of open
>> bugs is a PITA. RT (used by perl's CPAN) is also completely email driven.
>> Trac is a little less rudimentary than Github--it at least has categories
>> and status fields, but I don't believe it's capable of managing thousands
>> of bugs. SourceForge's built in tracker is on the same level as Github's
>> with less capable search.
>> 
>> There's a sort of conceptual timeline on the DevelopmentInfrastructure
>> page but nothing concrete. I'd guess we have at least several months and
>> perhaps as long as a year to have a replacement up and running.
>> 
>> Regards,
>> John Ralls
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